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Docklands Library

Royal Dock Business School Building, The University of East London, Docklands Campus, University Way, London, E16 2RD

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Access Guide

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Introduction

  • Related linkRoyal Dock Business School.
  • The Library and Learning Centre is located on the ground, first and second floors of the Royal Dock Business School Building.
  • During tern time, it is open 24 hours a day, but is staffed between 09:00 - 21:00 Monday - Friday, and 12:00 - 17:00 at weekends.
  • Please contact the library for details of opening times during vacations.

Location

  • The venue is situated outside the centre of the town or city.
  • This venue is situated in London.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Stratford.
  • Comments View
    • The Cyprus DLR station is located directly outside the Docklands Campus.

Parking

  • The venue does not have its own car park.
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 500cm x 300cm (16ft 5in x 9ft 10in).
    • On street Blue Badge parking is located outside the Knowledge Dock.
  • Comments View
    • Parking on campus is for Permit Holders only.
    • Blue Badge holding staff and students need to apply for a permit to park here. Visitors need to apply for a temporary permit in advance.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 134cm (4ft 5in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are double width.
    • The door opening is 135cm (4ft 5in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Reception (Main)

  • The desk is 12m (13yd 4in) from the main entrance.
  • There is level access to reception from the entrance.
  • The lighting levels are bright.
  • The reception desk is high.
  • The desk has a low (76cm or lower) section.

Outside Access (Archive Library Entrance)

  • This information is for the entrance located to the right of the main reception as you face it.
  • There is level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 83cm (2ft 9in) wide.
  • Comments View
    • The Archive Library is located directly to the right of the main reception desk as you face it.
    • There are security barriers, 103 cm wide, just inside the entrance.
  • Opening Times View
    • Monday 13:00 - 18:00.
    • Tuesday Closed.
    • Wednesday 13:00 - 18:00.
    • Thursday 13:00 - 18:00.
    • Friday 09:00 - 13:00.
    • Saturday Closed.
    • Sunday Closed.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • The lighting levels are bright.
  • Comments View
    • There are turnstiles, 53 cm wide, to access the Library, directly to the left of reception as you face it. A swipe card is required to use these.
    • There is also a gate, 99 cm wide, available. This is opened automatically from the main reception desk.

Level Change (Ground Floor)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located directly to the left past the turnstiles.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • Comments View
    • The ramp has a handrail on the right hand side going up.
    • The ramp leads up to the Trading Floor study area.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located straight ahead from the turnstiles.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is 35m (38yd 10in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 88cm (2ft 11in).
  • The dimensions of the lift are 149cm x 130cm (4ft 11in x 4ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is low.

Reception (Counter Services)

  • The desk is 17m (18yd 1ft) from the lift.
  • There is level access to reception from the entrance.
  • The lighting levels are bright.
  • The reception desk is high.
  • The desk has a low (76cm or lower) section.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • Comments View
    • The Counter Services desk is located on the first floor of the Library.
    • There are self service issue and return machines located opposite this desk (shown in photograph 2), and also on the ground floor.
    • This desk also acts as the IT Services Support Desk. There is also an IT Service Point on the ground floor under the stairs, and IT staff are also available throughout the library.

Reception (Enquiries Desk)

  • The desk is 13m (14yd 8in) from the lift.
  • There is level access to reception from the entrance.
  • The lighting levels are bright.
  • The reception desk is low.
  • Comments View
    • The Enquiries Desk is located on the first floor of the Library.

Reception (Skill Zone)

  • The reception desk is 17m (19yd) from the lift.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are bright.
  • Comments View
    • The Skill Zone Area is located on the second floor of the Library, in The Hub area, above the Business School Lecture Theatre.
    • Skill Zone offers information, advice and guidance to prospective students, IT skills courses and English Tutorials for International Students.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does not have a regular supply of books in large print.
  • This library does not have a regular supply of books on tape or disc.
  • There is an ordering service.
  • Comments View
    • There is an area on the far side of the first floor with a terminal on a height adjustable desk, with assistive software loaded (Dolphin, Supa Nova, Inspiration, Read and Write) and a Braille Printer.
    • There are also 2 areas on the second floor where there are groups of terminals with the assistive software loaded. These areas do not have height adjustable desks.
    • Large monitors, keyboards and mouse are available for use with these terminals.
    • Students with disabilities have priority to use these terminals. The one on the first floor needs to be booked in advance via the Library staff.
    • Magnifiers and digital recorders are also available.
    • Students with disabilities who register with the library are allowed up to 2 week loans, the usual time period is one week.
    • Assistance is available with finding books during staffed opening times at the library.
    • The library issues receipts on request for photocopying to enable students who have agreements with their local council to reclaim these expenses.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 25m (27yd 1ft) from the main entrance.
    • The accessible toilet is located in the corridor to the right of reception.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from reception, Disability Adviser or Security Office.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 136cm x 207cm (4ft 6in x 6ft 9in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 68cm (2ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is poor.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There are accessible toilets in a similar location on the first and second floors. The toilet on the first floor has a functional alarm.
    • There are also accessible toilets located on the far side of the building on all floors. The transfer space in these toilets is on the left, and the toilets on the first and second floors have a functional alarm.
    • The toilet on the far side of the ground floor also requires a RADAR key. The other toilets do not require a key.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located in the corridor to the right of reception.
    • The female toilets are 24m (26yd 9in) from the main entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located in the corridor to the right of reception.
    • The male toilets are 22m (24yd 2in) from the main entrance.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are bright.
  • Comments View
    • There are similar toilets in a similar location on all floors.
    • These toilets contan cubicles with grab rails fitted and doors that open outwards.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.