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Student Centre - North Building

Docklands Campus, The University of East London, University Way, London, E16 2RD

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Access Guide

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Introduction

  • Comments View
    • The North Building is located on the near side of University Square as you enter the Campus from Cyprus DLR station.
    • Student Services, including the Disability and Dyslexia Office and Student Well Being Office, the Student Union Main Reception and Welfare Office, and the Chaplaincy are located in this building.
    • The Cashiers office, Prayer Rooms and Spring Personnel are also located in this building. Please see the separate guides for these services for more information.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in London.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Stratford.
  • Comments View
    • The Cyprus DLR station is located directly outside the Docklands Campus.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located to the left of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 400cm (11ft 6in x 13ft 1in).
    • The nearest Blue Badge bay is 15m (16yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are level changes with no dropped kerbs.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View
    • There are further Blue Badge parking bays on the far side of the West Building.
    • This car park is for Permit Holders only.
    • Blue Badge holding staff and students need to apply for a permit to park here. Visitors need to apply for a temporary permit in advance.

Outside Access (Main Entrance)

  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 130cm (4ft 3in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.

Outside Access (Student Union Reception Entrance)

  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 134cm (4ft 5in).
  • Comments View
    • This door is often locked, particularly in winter. The Students Union Reception can be accessed from the main entrance.

Level Change (Student Union Reception Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Entrance (East Building)

  • Entrance View
    • This information is for the entrance located on the second floor of the east building.
    • There is step free access at this entrance, via lift.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single (with an unlocked extension leaf).
    • The door(s) is / are heavy.
    • The width of the door opening is 78cm (2ft 7in).
  • Comments View
    • If you open the extension leaf the width of the entrance becomes 134cm.

Reception (Student Union)

  • Student Union Reception is located to your right on entrance.
  • The desk is 2m (2yd 7in) from the Student Union entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Opening Times View
    • Monday 09:30 - 16:30.
    • Tuesday 09:30 - 16:30.
    • Wednesday 09:30 - 16:30.
    • Thursday 09:30 - 16:30.
    • Friday 09:30 - 16:30.
    • Saturday Closed.
    • Sunday Closed.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • The lighting levels are bright.
  • Comments View
    • Portable hearing loops are available for use in any University building. These can be requested in advance from the Audio Visual Department.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located opposite the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is approximately 8m (8yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 105cm x 200cm (3ft 5in x 6ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.

Reception (Student Services Helpdesk)

  • The desk/counter is 12m (13yd 4in) from the lift.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are bright.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The desk/counter is not staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • The Helpdesk is located on the second floor, to the left as you exit the lift. It is open 09.15 - 16.45 Monday - Friday, except Tuesdays, when it closes at 18:30.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
    • This accessible toilet is located opposite the main entrance, next to the lift.
    • There is a similar toilet on the second floor with its transfer space on the right hand side of the toilet.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 145cm x 190cm (4ft 9in x 6ft 3in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is push.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is also an accessible toilet, on the second floor, next to the Student Services Helpdesk, which has the transfer space on the right (shown in photograph 2).

Standard Toilet(s)

  • Location of Standard Toilet(s) View
    • There are female standard toilets facilities on the ground floor and the second floor.
    • There are male standard toilets facilities on the ground floor and the second floor.
    • There are shared standard toilets facilities on the second floor.
  • Standard Toilet Surveyed View
    • A male standard toilet was surveyed.
    • The toilet surveyed is located next to the lift on the ground floor.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 10m from the main entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.