Access Guide
Introduction
- Related link University House.
- Https://www.disabledgo.com/access-guide/university-of-east-london/university-house
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Comments
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- The Hub is located towards the rear of University House.
- The Hub processes student enrolment and fields general student enquires.
Parking (Visitor)
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 550cm x 350cm (18ft 1in x 11ft 6in).
- The nearest Blue Badge bay is 34m (37yd 7in) from the front entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
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Comments
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- There is also an on street Blue Badge bay on The Green outside the campus main entrance and Conference and Computer Centre (shown in photograph 2).
Getting Here
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By Road
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- The Stratford Campus is located to the east of Stratford Town Centre, and is accessible via the A12, A13 roads, and the A406 London circular. The venue is located in London and as such roads are liable to be congested.
- There is limited parking at the campus, and so visitors planning to travel by car should contact the University in advance to arrange a parking space. Visitors are encouraged to use public transport whenever possible. Please note there is no student parking on campus during peak hours (8.00am - 5.00pm) Monday to Friday, with the exception of Blue Badge holders, who may apply for a peak hours permit.
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By Bus
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- Nearby Bus Routes include the 25, 69, 86, 104, 108, 158, 238, 241, 257, 262, 276, 308, 425, and the D8.
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By Train
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- Stratford station is approximately a 15 minute walk from the campus. Bus routes 25, 69, 86, 257 and 425 all run from close to the station to the campus. Stratford Station is served by trains from London Liverpool Street to East Anglia. If using the TfL Liverpool Street to Shenfield line, Maryland Station is only 6 minutes walk away.
Stratford International Station is served by trains from London St Pancras to Kent and the Continent, and is approximately 1 mile from the campus. Bus 308 can be used to access the campus from here.
- Stratford station is approximately a 15 minute walk from the campus. Bus routes 25, 69, 86, 257 and 425 all run from close to the station to the campus. Stratford Station is served by trains from London Liverpool Street to East Anglia. If using the TfL Liverpool Street to Shenfield line, Maryland Station is only 6 minutes walk away.
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By Underground
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- Stratford station is served by the Central and Jubilee Lines and the Docklands Light Railway (DLR).
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Useful Links
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- For more information on getting to the campus, please see the Finding Us Page on the University website.
- To view the web page described above click here (opens in new tab).
- For information on Visitor parking at the campus, please use the link below.
- To view the web page described above click here (opens in new tab).
- Please see the Transport for London website for more information on public transport to the campus.
- To view the web page described above click here (opens in new tab).
- AccessAble Related Links View
Useful Information
- To see more information on Disability and Dyslexia Support please click here (opens new tab).
- Appointments for the Disability and Dyslexia Service can be booked via the Student Support Hub.
- To see more information on Student Support Hubs please click here (opens new tab).
- Telephone Number: 020 8223 4444.
- Email: [email protected].
- To see more information on UEL- Accommodation Portal please click here (opens new tab).
- Telephone Number: 020 8223 5409.
- Email: [email protected].
Site/Campus Car Park
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Car Park
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- The nearest building(s) to this car park is/are Lecture Theatre 2.
- The car park type is open air/surface.
- The car park does have a height restriction barrier.
- The maximum height is 200cm (6ft 7in).
- The car park surface is tarmac and block paving.
- Designated Blue Badge parking bays are available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 5 designated Blue Badge parking bay(s) within this car park.
- The dimensions of the designated parking bay(s) are 300cm x 450cm (9ft 10in x 14ft 9in).
- The dimensions of the designated bays do not vary in size.
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Charges and Restrictions
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- This car park can be used by visitors and staff permit holders.
- Parking charges apply for non permit holders.
- Signs are provided to give information on parking charges/restrictions.
- Signs are clearly presented.
- Payment can be made by phone.
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Drop Off Point
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- There is not a designated drop off point in this car park.
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Car Park Access
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- There is sloped access to the car park from the Stratford Campus.
- The nearest designated bay is 30m (32yd 2ft) from the Lecture Theatre 2.
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Comments
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- Payment for non permit holders is pay by phone only.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located opposite the conference and computer centre.
- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- A key card is required for access at this entrance.
- The height of the card reader/lock is 110cm (3ft 7in).
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are permanently held open (at the time of the survey).
- The width of the door opening is 285cm (9ft 4in).
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Second Set of Doors
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- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 90cm (2ft 11in).
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located to the right after you enter through the first set of doors.
- The ramp/slope does bypass the step(s).
- The ramp/slope gradient is slight.
- The ramp is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on both sides.
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Step(s)
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- There is a / are step(s) at this entrance.
- The step(s) is / are located directly ahead after the first set of doors.
- There is / are 5 step(s) to access the entrance.
- There is tactile paving at the top and bottom of the step(s).
- The step(s) is / are clearly marked.
- The step(s) is / are medium height (11cm - 17cm).
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- The ramp also extends to the right of the building leading to the Academic Registry, which has a heavy, single door with a width of 80cm, a card reader at a height of 100cm and a bell/buzzer at a height of 120cm.
Outside Access (The Hub)
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Entrance
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- This information is for the entrance located Off Water Lane.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 100cm (3ft 3in).
- A key card is required for access at this entrance.
- The height of the card reader/lock is 80cm (2ft 7in).
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 148cm (4ft 10in).
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Second Set of Doors
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- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 152cm (4ft 12in).
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp is permanent.
- There is a level landing at the top of the ramp.
- The ramp does not have handrails.
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Comments
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- There is also a slight slope right before entering through the entrance.
Outside Access (The Hub Main Entrance)
- This information is for the entrance located on the Water Lane side of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 104cm (3ft 5in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 148cm (4ft 10in).
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Comments
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- The entrance is accessed via a pathway around the building from the university house main entrance.
- There is a 3rd set of doors.
- They are heavy, double width and open towards you.
- The doors are 152cm wide.
Level Change (The Hub Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading around university house to the hub main entrance.
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Comments
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- There are a series of permanent moderate slopes, with level landings at the top, leading from the University House main entrance to The Hub main entrance.
- There are handrails on the initial slope.
Entrance (University Building)
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Entrance
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- This information is for the entrance located on the ground floor to right of the building.
- There is step free access at this entrance, via lift.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 76cm (2ft 6in).
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Step(s)
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- There is a/are step(s) at this entrance.
- The step(s) is / are located 7.
- The step(s) is / are located immediately beyond the entrance.
- There is / are 7 step(s) to access the entrance.
- The step(s) is / are clearly marked.
- The step(s) is / are medium (11cm - 17cm).
- The steps do have handrails.
- The handrails are on both sides going up.
Lift (University Entrance)
- The lift is located between the hub reception area and the internal entrance from university house.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is approximately 8m (8yd 2ft) from the university entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 84cm (2ft 9in).
- The dimensions of the lift are 87cm x 142cm (2ft 10in x 4ft 8in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is medium.
Reception
- The desk/counter is 24m (26yd 9in) from the hub main entrance.
- There is level access to the desk/counter from the entrance.
- The lighting levels are medium.
- The desk/counter is low (76cm or lower).
- The desk/counter is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing system is available only on request.
- Staff are trained to use the system.
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Comments
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- The fixed loop is available at two of the reception desks.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The hearing assistance system is available only on request.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- The lighting levels are medium.
- Motorised scooters are welcomed in public parts of the venue.
Other Floors
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Steps
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- The floors which are accessible by stairs are B-G-UG.
- There are 11 steps between floors.
- The lighting levels are bright.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
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Comments
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- There are 8 medium steps down to the basement floor.
- The lighting is medium and the steps well marked.
- The staircase width is 72cm at its narrowest.
Lift
- There is a lift for public use.
- The lift is located to the left as you enter, through waiting area 1 and at the rear of waiting area 2.
- The lift is a platform lift.
- The floors which are accessible by this lift are B-G-UG.
- The lift is approximately 29m (31yd 2ft) from the hub main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 155cm x 105cm (5ft 1in x 3ft 5in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is medium.
Reception (Cashiers Office)
- The desk/counter is 4m (4yd 1ft) from the lift.
- There is level access to the desk/counter from the entrance.
- Level access to the desk/counter is via lift.
- The lighting levels are medium.
- The desk/counter is low (76cm or lower).
- The desk/counter is staffed.
- There is not a hearing assistance system.
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Comments
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- The reception is located on the basement level.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is pictorial and tactile signage on or near the toilet door.
- This accessible toilet is approximately 5m (5yd 1ft) from the lift.
- This accessible toilet is located to the right as you exit the lift on the basement level.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the health room.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 213cm x 197cm (6ft 12in x 6ft 6in).
- There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 126cm (4ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency pull cord alarm in the cubicle.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary and open waste paper bin disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 103cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a low colour contrast between the internal door and wall.
- The contrast between the external door and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located to your right at the top of the lift.
- The female toilet(s) is/are approximately 8m (8yd 2ft) from the University Building entrance.
- Inside the venue, there is not level access to the female toilet(s).
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located past the reception desks at the rear of the main hub area.
- The male toilet(s) is/are approximately 50m (54yd 2ft) from the main entrance.
- Inside the venue, there is not level access to the male toilet(s).
- Lighting levels are medium.
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Comments
View
- The nearest female standard toilet is located at the top of the platform lift into University House.
Level Change (Standard Male Toilet)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading down to the toilet at the toilet entrance.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up.