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Student Wellbeing Centre

Prince of Wales Road, Exeter, Devon, EX4 4SB

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Access Guide

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Introduction

Opening Times (Student Health Centre)

  • Monday 08:30 - 17:30.
  • Tuesday 08:30 - 17:30.
  • Wednesday 08:30 - 17:30.
  • Thursday 08:30 - 17:30.
  • Friday 08:30 - 17:30.
  • Saturday Closed.
  • Sunday Closed.

Building Parking

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by permit holders.
    • There are no parking charges that apply on the day.
    • The car park is located in the courtyard between the Wellbeing and Student Health Centres.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 1 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are signposted but have no markings.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 25m (27yd 1ft) from the Student Health Centre alternate entrance.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are cobbles.
    • The car park surface is cobbled.
  • Site/Campus Car Parks View
    • There is not a site/campus car park within approximately 200m.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • Drop Off Point View
    • There is not a designated drop off point.

Outside Access (Accessible Entrance)

  • Entrance View
    • This information is for the entrance located off Streatham Drive, to the side of the building.
    • There is ramped/sloped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 78cm (2ft 7in).
    • There is not an intercom.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) may be difficult to open.
    • The width of the door opening is 86cm (2ft 10in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is steep.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does not have handrails.
  • Comments View
    • The entrance is kept locked, staff must be alerted to if someone needs to use this entrance.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located off Streatham Drive.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 145cm (4ft 9in).
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) may be difficult to open.
    • The width of the door opening is 75cm (2ft 6in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) may be difficult to open.
    • The width of the door opening is 75cm (2ft 6in).
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 1 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are not clearly marked.
    • The step(s) is / are shallow (2cm - 10cm).
    • The steps do not have handrails.

Reception

  • The desk is 2m (2yd 7in) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are moderate to good.
  • The reception desk/counter is high (110cm+).
  • There is not a low section of the counter (76cm or below) available.
  • The desk is staffed.
  • There is a hearing assistance system.
  • The hearing assistance system is not signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was not tested at the time of the survey.

Getting Around

  • Access View
    • There is step free access throughout the ground floor.
    • There are no doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is written directional signage at key points of circulation routes.
    • There is high colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does not play background music.
    • There is not a hearing assistance system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • The stairs are located just inside the accessible entrance.
    • The stairs are approximately 2m from the accessible entrance.
    • There are 15+ steps between floors.
    • There are manual, single doors which may be difficult to open to access the stairwell on the first floor.
    • The lighting levels are good.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are Rooms 6 - 9 and the standard toilets.
  • Comments View
    • Meetings on the ground floor can be arranged.
    • Please contact the venue in advance.

Accessible Toilet(s) (Ground Floor - Gender Neutral - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located immediately to the right of the reception.
    • This accessible toilet is approximately 5m (5yd 1ft) from the accessible entrance.
    • There is step-free access into the accessible toilet.
    • This is a gender neutral toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 146cm x 200cm (4ft 9in x 6ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 105cm from floor level.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 140cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 56cm (1ft 10in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 96cm (3ft 2in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 71cm (2ft 4in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 107cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 96cm.
    • The contrast between the towel dispenser and the wall is low.
    • There is not a hand dryer.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The gender neutral toilets are located on the first floor near rooms 8 and 9.
    • There is stepped access into the toilet(s).
    • The standard toilet(s) is/are approximately 10m from the stairs.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are good.