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The Student Hub

University of Greenwich, Central Avenue, Chatham Maritime, Kent, ME4 4TB

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Access Guide

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Overview

Getting Inside

  • The approach to the building is step-free (via very slight slopes).
  • From the upper campus, you will need to descend to the lower campus using the lift or stairs down to the former parade ground, and then cross it to reach the building.
  • The Student Hub has one entrance, which provides step-free access to the ground floor of the building (via a very slight ramp).
  • There are two sets of double automatic doors at the entrance; the first of which is permanently held open.
  • The entrance is signed as "The Hub", as well as "The Deep End".
  • The entrance provides step-free access to the reception on the ground floor of the building (via a very slight ramp).

Getting Around

  • There is step-free level access throughout the building on all floors, and to the rear of the building on the first floor (housing the Event Space), via lift.
  • Access to the Student Advice Centre at the front of the building on the first floor is via stairs only - this part of the first floor cannot be accessed from the lift.
  • Floor surfaces along circulation routes consist of shiny vinyl, laminate and tiled areas, plus low pile carpet in the Student Advice Centre.
  • There are resting areas in some circulation and lobby areas, with a mixture of seating.
  • Wall-mounted wayfinding signage is provided intermittently throughout the building.
  • There are not manual doors in any circulation areas; only to access the lift lobby/stairwells on the first floor.
  • All other doors in circulation areas are either automatic or permanently held open.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located straight ahead and to the right, then through the doors and on the left as you enter the building.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female step-free standard toilet facilities are located straight ahead and to the right, then through the doors and on the left as you enter the building, next to the toilet with adaptations; and on the first floor at the rear of the building, to the right and through the doors as you enter the Event Space.
    • The gender inclusive standard toilet facilities are located on the first floor at the front of the building, to the right at the top of the stairs, next to the Student Advice Centre.

Parking (Drill Hall Building)

  • Car Park View
    • The car park is located at the front of the Drill Hall Building, accessed from North Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and loose chippings.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 248cm (width) x 495cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 133cm.
    • The nearest designated bay is 99m from the building entrance.
    • The most accessible route from the Blue Badge parking has a very easy ramp or slope and bollards.
    • The Blue Badge bays are flush with the route to the entrance.
  • Charges and Restrictions View
    • This car park is for staff, students, visitors, Blue Badge holders, permit holders, staff permit holders and student permit holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located on the upper level of the campus - outside the security gatehouse; and in the Pembroke Building, opposite the Pembroke Cafe.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is a level manoeuvring space for a wheelchair user in front of the payment machine (minimum 185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
    • All car park users must apply for and be granted a permit before parking on site at Medway, including Blue Badge holders.
      Click here to obtain a parking permit. .
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on the upper level of the campus, on Central Avenue, to the left of the Pembroke Building.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance

  • This entrance is located at the front of the building, leading in from the Drill Hall car park.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy ramp at the entrance.
  • There are double automatic doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 80cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 132cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Reception

  • The reception is located immediately to the left as you enter the building.
  • The distance from the entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 109cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 74cm.
  • The reception has a television.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas, benches, stools and high stools.
  • Furniture available in this area includes: coffee tables and high tables.

Eating and Drinking (The Deep End Bar)

  • Location and Access View
    • The Deep End Bar is located at the far end of the main atrium as you enter the building, on the right.
    • The most accessible route has step-free level access and doors permanently held open.
    • There is step-free level access into this area.
    • There are no doors to access The Deep End Bar - it is located within the main atrium inside the building.
  • Service View
    • This area has a bar where drinks can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • Menus are wall-mounted, available on a board, digital, online, displayed on the counter and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 115cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests, armchairs, sofas, benches, stools and high stools.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • Some chairs are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the size of the space.
    • Lighting levels are adjustable.

Eating and Drinking (Poolside Coffee)

  • Location and Access View
    • Poolside Coffee is located at the far end of the main atrium as you enter the building.
    • The most accessible route has step-free level access and doors permanently held open.
    • There is step-free level access into this area.
    • There are no doors to access Poolside Coffee - it is located within the main atrium inside the building.
  • Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • Menus are wall-mounted, digital, online, displayed on the counter and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 116cm.
    • There is not a lowered section at the counter.
    • The counter has a television.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests, armchairs, sofas, benches, stools and high stools.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • Some chairs are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the size of the space.
    • Lighting levels are adjustable.

Lift (Event Space)

  • The lift surveyed is located to the rear of the building, through the door between Poolside Coffee and The Deep End Bar, and immediately on the left.
  • The distance from the entrance is 40m.
  • The most accessible route to the lift has step-free level access, doors permanently held open, automatic doors and narrow walkways.
  • The ground floor and first floor (0 and 1) are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 400kg.
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 88cm.
  • The internal dimensions of the lift are 106cm (width) x 139cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • This lift is used to access the event space at the rear of the building on the first floor only. There is no access from the lift to the Student Advice Centre at the front of the building on the first floor.

Stairs (Rear Stairs - Event Space)

  • The stairs surveyed are located to the rear of the building, through the door between Poolside Coffee and The Deep End Bar, and diagonally to the right.
  • The ground floor and first floor can be accessed by these stairs.
  • There are 17 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Stairs (Front Stairs - Student Advice Centre)

  • The stairs surveyed are located straight ahead and to the right, then through the doors and on the right as you enter the building.
  • The ground floor and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.
  • These stairs are used to access the Student Advice Centre only. There is no access through to the event space from them - please use the rear stairs or the lift to reach this.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located straight ahead and to the right, then through the doors and on the left as you enter the building.
    • The distance from the entrance is 21m.
    • The most accessible route to the toilet has step-free level access, doors permanently held open, automatic doors and narrow walkways.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 94cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the cubicle are 145cm (width) x 184cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 91cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 105cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 93cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 99cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey.
    • The transfer space is obstructed by a large wall-mounted bin, which reduces the useable width to 65cm.