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Ask Herts - College Lane Campus - Hutton Hub

College Lane Campus, University of Hertfordshire, College Lane, Hatfield, AL10 9AB

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Access Guide

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Access To

  • Ask Herts - College Lane Campus is located in the foyer area of the lower ground floor of Hutton Hub.
  • View information on Hutton Hub (opens new tab).
  • View information on opening times.
  • The distance from the south entrance is 15m.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the entrance.
  • There is step-free level access to enter.
  • There are double automatic doors.
  • The doors are permanently held open.
  • The width of the opening is 205cm.
  • The doors have a high colour contrast.
  • There are several touchscreens next to the entrance with heights between 105cm and 195cm.
  • The interface can be lowered to between 105cm and 150cm
  • There is a separate exit door to the Ask Herts area.

Reception (Ask Herts)

  • Location View
    • The reception is located to the left of the Ask Herts area.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 110cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The reception has windows which may affect the ability of someone to lip read.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system could not be tested at the time of the survey.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas and stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and coffee tables.
    • Some tables are fixed.

Reception (Place2Pay)

  • Location View
    • The reception is located to the right of the Ask Herts area.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 110cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The reception has screens which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests, sofas and stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and coffee tables.
    • Some tables are fixed.