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Hertfordshire Sports Village

de Havilland Campus, University of Hertfordshire, Mosquito Way, Hatfield, AL10 9EU

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Access Guide

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Overview

Getting Inside

  • The approach to the building is step-free and level.
  • The most accessible entrance surveyed was the only entrance.
  • This entrance gives access to floor 0.
  • There is step-free level access at the most accessible entrance.

Getting Around

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout the majority of walkways.
    • The following areas have stepped access: Squash Courts 1 and 2.
    • The following areas have step-free access via slopes: the swimming pool viewing gallery on floor 1.
  • Circulation View
    • There are manual doors along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Lighting levels were even at the time of the survey.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 6 toilets with adaptations.
    • The toilets with adaptations are located next to the dry changing rooms and in the Swimming Pool changing rooms area and on floor 1.
    • The transfer space varies between toilets with adaptations.
    • Female and male step-free standard toilet facilities are located on floor 0 and 1.
  • Changing Facilities View
    • Changing facilities with adaptations are located in the male and female Swimming Pool changing rooms.
    • Standard changing facilities are located next to the Sports Hall and the Swimming Pool.
    • Parent and baby changing facilities are located in the toilet with adaptations to the left of the building and in the changing room with adaptations next to the Swimming Pool.

Rooms and Services in the Building

Parking (Hertfordshire Sports Village Car Park)

  • Car Park View
    • The car park is located towards the north of the campus.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 20 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 235cm (width) x 510cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • There are no hatched/marked zones.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has uneven surfaces.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • The car park is very large and there are various kerbs along the edge of the car park. Some of the dropped kerbs do not have tactile paving.
  • Charges and Restrictions View
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There is 1 electric vehicle charging point.
    • The dimensions of the electric vehicle charging bay are 250cm (width) x 500cm (depth).
    • The nozzle holster is not at a suitable height for a wheelchair user.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located towards the east of the car park.
    • There is a dropped kerb with tactile paving from the drop-off point.

Entrance

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door, which is push pad activated.
  • The height of the push pad is 70cm.
  • The door opens towards you.
  • The width of the opening is 107cm.
  • The door has a high colour contrast.
  • There is a push pad or push button to exit at a height of 75cm.

Reception

  • Location View
    • The reception is located to your left on entrance.
    • The distance from the entrance is 4m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 83cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 73cm.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • There is background noise in this area.
    • Some flooring is shiny.
    • Lighting levels vary due to the use of large glazed walls.
    • There are security barriers with a wider opening which open automatically.
    • The width of the accessible gate is 165cm.
    • The width of the turnstiles are 55cm.

Gym

  • The gym is located towards the left of the building on floor 0.
  • There is step-free level access into the gym.
  • There are double manual doors.
  • The doors open towards you.
  • The width of the opening is 140cm.
  • The doors have a high colour contrast.
  • There is a reception at the entrance at a height of 93cm.
  • There is a touchscreen with heights between 105cm and 125cm.
  • There is a gate next to the reception to access the gym with a width of 90cm.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • The gym is staffed when open.
  • Some flooring is patterned.
  • The walls and floor have a high colour contrast.
  • There is clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights and cable resistance machines.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Pools

  • Pool 1 View
    • The pool is located towards the right of the building on floor 0 and is accessed via either the male or the female changing rooms.
    • This is an indoor pool.
    • There is step-free level access throughout this area.
    • The flooring is shiny.
    • Seating available around the pool includes: benches.
    • There is not an emergency alarm poolside.
    • Lighting levels vary due to the use of large glazed walls.
    • The following adaptations are available for disabled people: a wet side chair.
    • The pool is staffed at all times.
    • The configuration of the pool can be changed into two separate pools by the use of a divider.

Lift

  • The lift surveyed is located to your left on entrance.
  • The distance from the entrance is 15m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • The floors 0 and 1 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 630kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 80cm.
    • The internal dimensions of the lift are 110cm (width) x 140cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator and an audible announcer.
    • The lift has a separate door to exit.
    • Lighting levels were even at the time of the survey.

Stairs

  • The stairs are located to your left on entrance.
  • The floors 0 and 1 can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm-45cm.
  • The steps have open risers.
  • Lighting levels vary due to the use of large glazed walls.

Standard Changing Room (Dry)

  • The changing room surveyed is located towards the left of the building on floor 0.
  • The most accessible route to the changing room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the changing room.
  • The door opens outwards and has a high colour contrast.
  • The width of the opening is 81cm.
  • Internally the door has a high colour contrast.
  • Washing and toilet facilities available in the changing room include: a wheel-in shower, a standard shower, a standard toilet and a wash basin.
  • Changing facilities available in the changing room include: a dry seat for changing and a locker at a suitable height for a wheelchair user.
  • The wash basin has a sensor tap.
  • The toilet seat has a low colour contrast.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • There is also a mirror and coat hooks in the room.
  • There is a wheel in shower in the changing room.
  • There is room for a wheelchair user to manoeuvre in the shower.
  • There is no emergency alarm.
  • There is a fixed shower head.
  • The shower controls are twist turn mixer.
  • There is no shower seat.
  • There are no grab rails for the shower.
  • There are no dropdown rails for the shower.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Standard Changing Room (Swimming Pool)

  • The changing room surveyed is located on floor 0 towards the right of the building.
  • The distance from the entrance is 30m.
  • The most accessible route to the changing room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the changing room.
  • The door opens inwards and has a low colour contrast.
  • The width of the opening is 86cm.
  • Internally the door has a high colour contrast.
  • Washing and toilet facilities available in the changing room include: a wheel-in shower, a standard shower, a standard toilet and a wash basin.
  • Changing facilities available in the changing room include: a dry seat for changing and a locker at a suitable height for a wheelchair user.
  • The wash basin has a push tap.
  • The toilet seat has a low colour contrast.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low colour contrast.
  • There is also a mirror in the room.
  • There is a wheel in shower in the changing room.
  • There is room for a wheelchair user to manoeuvre in the shower.
  • There is no emergency alarm.
  • There is a fixed shower head.
  • The shower controls are twist turn mixer.
  • There is no shower seat.
  • There are no grab rails for the shower.
  • There are no dropdown rails for the shower.
  • The walls and floor have a low colour contrast.
  • Lighting levels were even at the time of the survey.

Changing Room with Adaptations (Swimming Pool)

  • Location and Access View
    • The changing room surveyed is located towards the right of the building on floor 0 in the Swimming Pool changing room near the Swimming Pool.
    • The most accessible route to the changing room has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the changing room.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a low colour contrast.
    • The width of the opening is 90cm.
    • The door has a lever twist lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • Washing and toilet facilities available in the changing room include: a wheel-in shower.
    • Changing facilities available in the changing room include: a dry seat for changing.
    • The dimensions of the changing room are 290cm (width) x 275cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 220cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 78cm from the floor.
    • The wash basin has lever mixer taps.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 78cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 102cm from the floor.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin.
    • There are multiple coat hooks.
    • The coat hooks are 120cm and 180cm from the floor.
    • The height of the baby change facility when in use is 104cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • There is a shower with adaptations within this changing room, however it was not in service at the time of survey (June 2026).

Toilet with Adaptations (Floor 0 - Left Hand Transfer - Shower with Adaptations)

  • Location View
    • The toilet surveyed is located towards the left of the building on floor 0.
    • The distance from the entrance is 45m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 250cm (width) x 220cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 180cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 104cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 88cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 105cm and 145cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Shower Facilities View
    • There is a wheel in shower in the cubicle.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist turn mixer.
    • There is a flip-down shower seat.
    • The shower seat is 57cm from the floor.
    • There are no grab rails for the shower.
    • There are no dropdown rails for the shower.