Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Indoor Tennis and Events Arena

University of Kent, Canterbury, Kent, CT2 7NL

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include 4 indoor tennis courts and accessible/ standard toilets and showers.
    The Pavilion is next to the Indoor Courts and Events Arena where new members/visitors should attend to before heading onto the courts.
  • Services / facilities within the grounds include outdoor sports pitches/courts.
  • The Pavilion link (new tab) - click here.

Getting Here (Getting to the Indoor Tennis and Events Arena)

  • By Road View
    • The Indoor Tennis and Events Arena is located off Park Wood Road, which connects to Giles Lane.
      Giles Lane connects the A290 Whitstable Road with the University's Canterbury Campus.
    • The Pavilion shares the car park with the Indoor Tennis and Events Arena.
      The car park requires a University Pink or Blue Permit or a Accessible Parking Permit and a Blue Badge.
      Otherwise visitors have to pay and display by phone or by ticket machine.
  • By Bus View
    • There are frequent Unibus services linking the University campus with the centre of Canterbury and Canterbury East and West train stations.
      The nearest bus stop is on Parkwood Road close to the venue.
  • By Train View
    • The nearest train station is Canterbury West, to the north of the city centre.
      There are buses linking the city centre with the University campus, with stops about 5 minutes away from the station.
  • Useful Links View

Useful Information

Opening Times

  • Monday 09:00 - 22:00.
  • Tuesday 09:00 - 22:00.
  • Wednesday 09:00 - 22:00.
  • Thursday 09:00 - 22:00.
  • Friday 09:00 - 22:00.
  • Saturday 09:00 - 21:30.
  • Sunday 09:00 - 22:00.

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff, students and visitors within approximately 200m.
    • There is a/are Blue Badge parking bay(s) available within the car park.
    • The name of the car park is Pavilion.
    • The car park is located outside the Pavilion and the Indoor Tennis and Events Arena.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • Drop Off Point View
    • There is not a designated drop off point.

Site/Campus Car Park (Pavilion)

  • Car Park View
    • The car park is located off Park Wood Road to the north side of campus.
    • The nearest building(s) to this car park is/are Pavilion and Indoor Tennis and Events Arena.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 3 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 229cm x 460cm (7ft 6in x 15ft 1in).
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions View
    • This car park can be used by visitors, Blue Badge holders, permit holders, staff permit holders and student permit holders.
    • Parking charges apply for all except permit and Blue Badge holders.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
    • Payment machines are located at the rear of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • Payment can be made by phone.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is sloped access to the car park from the Indoor Tennis and Events Arena.
    • This car park is not clearly signposted from the Pavilion and Indoor Tennis and Event Arena but is visible.
    • The nearest designated bay is 7m (7yd 1ft) from the Indoor Tennis and Events Arena's accessible entrance.

Outside Access (Court Entrances 1-4)

  • Entrance View
    • This information is for the entrance located down the left-hand side of the building.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) may be difficult to open.
    • The width of the door opening is 90cm (2ft 11in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located at the doors and on the path leading up to the doors round the side of the building.
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does not have handrails.
  • Comments View
    • Photographs 1-4 show the slight ramps to each of the court entrances (1-4) and photograph 5 shows the path up the side of the building to access these.

Outside Access (Accessible Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 160cm (5ft 3in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Comments View
    • At the time of survey (December 2021) the automatic doors were not functioning. They are turned on by a key and then are automated by a motion sensor as there are no push-pads.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are good.
  • Comments View
    • Photograph 1 shows the courts inside the venue.
    • Photographs 2 and 3 show the external pitches/courts opposite the building.

Accessible Toilet(s) (Right Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located by the accessible entrance and court 1.
    • This accessible toilet is approximately 16m (17yd 1ft) from the accessible entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 191cm x 227cm (6ft 3in x 7ft 5in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 126cm (4ft 2in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 165cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 83cm (2ft 9in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 89cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 104cm (3ft 5in).
    • The contrast between the hand dryer and the wall is high.

Accessible Shower

  • Accessible shower facilities are available.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 51cm (1ft 8in).
  • There is level access to the services from the accessible shower facilities.
  • Comments View
    • There is a bench 46cm high and a mirror within 60cm of the ground for ease of use.
    • There are dropdown rails on both sides of the shower and 2 horizontal rails on the wall to the right of the shower.
    • The controls for the shower are 100cm high.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located by court 1 and accessible entrance.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 16m from the accessible entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • There are vertical wall mounted rails on both sides of the toilet.
    • The height of the wash basin(s) is 81cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
    • There are 8 standard toilets. There is one toilet with 2 vertical rails by the sink and 1 horizontal to right of the toilet as shown in photograph 4.

Standard Shower

  • Shower facilities are available.
  • The shower(s) surveyed is/are located close to the accessible emtrance and court 1.
  • There is level access to the services from the shower facilities.
  • Comments View
    • There are 3 identical shower rooms each with a 18cm step, a bench 45cm high and a mirror within 60cm of the floor.