You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Estates customer services reception who can help with any enquiries, offices and a staff post room.
• Estates Department - Design & Print Centre link (new tab) - click here.

You are on Getting Here (Getting to the Estates Maintenance Centre Enquiries & Post Room). Skip to the next section.

Getting Here (Getting to the Estates Maintenance Centre Enquiries & Post Room)

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• By Road View
  • The building is to the north of the Canterbury Campus, which is approximately 1 mile north of Canterbury City Centre.
    The building is located off Park Wood Road with the other Estates buildings.
    The Estates car park is located off Park Wood Road.
    This leads off Giles Lane which connects with the A290 Whitstable Road.
  • The Estates parking is available outside. A University Pink Parking Permit, Accessible Parking Permit or Blue Badge is required to park in any bay in the car park.
    There are car parks for visitors nearby on campus, however over 200 metres from the building (Central Car Park).
    Please see the University parking webpage for details: https://www.kent.ac.uk/estates/services/transport/index.html
• By Bus View
  • There are frequent Unibus services linking the University campus with the centre of Canterbury and Canterbury East and West train stations.
    The nearest bus stops are on Park Wood Road.
• By Train View
  • The nearest train station is Canterbury West, to the north of the city centre.
    This is on the line from London to Kent, including Ashford International.
    There is step-free access into the station building.
    There is step-free access to both platforms by lift.
    Staff are available to assist with portable ramps between the platform and the train.
    There are buses linking the city centre with the University campus, with stops about 5 minutes away from the station.
• Useful Links View
  • The University parking map shows the location of the car parks on campus.
  • To view the web page described above click here (opens in new tab).
  • The Stagecoach Unibus website shows the route maps and details of the timetable and pricing.
  • To view the web page described above click here (opens in new tab).
  • The National Rail website describes the access and facilities at Canterbury West Station and has links to live departure and arrival information.
  • To view the web page described above click here (opens in new tab).

You are on Useful Information (University of Kent). Skip to the next section.

Useful Information (University of Kent)

• For information on Visiting the University please click here (opens new tab)
• To see more information on Student Support and Wellbeing please click here (opens new tab)
• Telephone Number: 01227 823 158.
• Email: [email protected]
• To see more information on Disability Support please click here (opens new tab)
• To see more information on Admissions Procedures please click here (opens new tab)
• Telephone Number: 01227 764000.
• To see more information on Canterbury Accommodation please click here (opens new tab)
• Telephone Number: 01227 766660.
• Email: [email protected]
• The Accommodation is located in Tanglewood, on Giles Lane.

You are on Building Parking. Skip to the next section.

Building Parking

• The building does not have its own dedicated parking.

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• Site/Campus Car Parks View
  • There is a site/campus car park for staff, students and visitors within approximately 200m.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • The name of the car park is Estates.
  • The car park is located outside the Design and Print and other Estates services.
  • The car park is shared between the Estates buildings and the Design and Print Centre. Sports Centre Road Car Park is within 200 metres.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• Drop Off Point View
  • There is not a designated drop off point.

You are on Site/Campus Car Park (Estates Car Park). Skip to the next section.

Site/Campus Car Park (Estates Car Park)

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• Car Park View
  • The car park is located off Park Wood Road.
  • The nearest building(s) to this car park is/are Estates, Design & Print Centre and the Maintenance Centre.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • Designated Blue Badge parking bays are available.
  • The Blue Badge bay(s) is/are signposted and have markings which are faded.
  • There is/are 1 designated Blue Badge parking bay(s) within this car park.
  • The dimensions of the designated parking bay(s) are 236cm x 496cm (7ft 9in x 16ft 3in).
• Charges and Restrictions View
  • This car park can be used by Blue Badge holders, permit holders, staff permit holders and student permit holders.
  • There are no parking charges that apply on the day.
  • Signs are provided to give information on parking charges/restrictions.
  • Signs are clearly presented.
• Drop Off Point View
  • There is not a designated drop off point in this car park.
• Car Park Access View
  • There is sloped access to the car park from the Post Room, Design and Print Centre, Estates and Maintenance Centre.
  • The nearest designated bay is 25m (27yd 1ft) from the Estates Customer Services.

You are on Site/Campus Car Park (Sports Centre Road Car Park). Skip to the next section.

Site/Campus Car Park (Sports Centre Road Car Park)

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• Car Park View
  • The car park is located on Sports Centre Road.
  • The nearest building(s) to this car park is/are Pears, Jennison and Ingram Buildings.
  • The car park type is open air/surface.
  • The car park surface is tarmac.
  • Designated Blue Badge parking bays are available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 4 designated Blue Badge parking bay(s) within this car park.
  • The dimensions of the designated parking bay(s) are 229cm x 507cm (7ft 6in x 16ft 8in).
  • The dimensions of the designated bays do vary in size.
• Charges and Restrictions View
  • This car park can be used by Blue Badge holders, permit holders, staff permit holders and student permit holders.
  • There are no parking charges that apply on the day.
  • Signs are provided to give information on parking charges/restrictions.
  • Signs are clearly presented.
• Drop Off Point View
  • There is not a designated drop off point in this car park.
• Car Park Access View
  • There is ramped/sloped or stepped access to the car park from the Estates.
  • This car park is not clearly signposted from the Estates.
  • The nearest designated bay is 150m (164yd 2in) from the Estates Customer Services.
• Comments View
  • Restrictions on parking are from 8am Monday to 5pm Friday. Blue Badge holders must also have a valid virtual University permit.
  • There are 4 Blue Badge bays shown in photographs 4-7. Two bays have a marked area on both sides and rear, one has them on both sides and one has a marked area only on one side. The areas are all over 120cm.
  • There are dropped kerbs are by the 3 of the 4 Blue Badge Bays onto the pavement. There is tactile paving by the dropped kerbs and by the pedestrian crossing at the top of the car park. This is shown in photographs 8-10.

You are on Opening Times (Estates Customer Services). Skip to the next section.

Opening Times (Estates Customer Services)

• Monday 08:00 - 05:00.
• Tuesday 08:00 - 05:00.
• Wednesday 08:00 - 05:00.
• Thursday 08:00 - 05:00.
• Friday 08:00 - 05:00.
• Saturday Closed.
• Sunday Closed.

You are on Outside Access (Estates Customer Services). Skip to the next section.

Outside Access (Estates Customer Services)

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• Entrance View
  • This information is for the entrance located at the front of the building facing onto the Estates car park.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • A key card is required for access at this entrance.
  • The height of the card reader/lock is 115cm (3ft 9in).
  • There is a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are push pad activated.
  • The door(s) is / are single.
  • The width of the door opening is 105cm (3ft 5in).
  • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
• Ramp/Slope View
  • There is a ramp/slope at this entrance.
  • The ramp/slope is located to the left as you face the entrance.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope gradient is steep.
  • The ramp is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp is 140cm (4ft 7in).
• Step(s) View
  • There is a / are step(s) at this entrance.
  • The step(s) is / are located in front of the entrance.
  • There is / are 3 step(s) to access the entrance.
  • There is tactile paving at the top and bottom of the step(s).
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The handrails are on both sides.
• Comments View
  • The push-pads for the automated door are 88cm high to enter and 100cm to exit.

You are on Reception (Estates Customer Services). Skip to the next section.

Reception (Estates Customer Services)

• The desk is 1m (3ft 3in) from the Estates main entrance.
• The reception area is clearly visible from the entrance.
• There is step free access to this reception area.
• The lighting levels in the reception area are good.
• The reception desk/counter is high (110cm+).
• There is not a low section of the counter (76cm or below) available.
• The desk is staffed.
• There is not a hearing assistance system.

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• Comments View
  • The lower section of reception is 78cm high with a knee recess.

You are on Accessible Toilet(s) (Estates Customer Services - Right Transfer). Skip to the next section.

Accessible Toilet(s) (Estates Customer Services - Right Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located by the main entrance to Estates Customer Services.
  • This accessible toilet is approximately 2m (2yd 7in) from the Estates main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 146cm x 310cm (4ft 9in x 10ft 2in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 81cm (2ft 8in).
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 94cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 105cm.
  • The contrast between the towel dispenser and the wall is high.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 113cm (3ft 8in).
  • The contrast between the hand dryer and the wall is high.

You are on Outside Access (Post Room). Skip to the next section.

Outside Access (Post Room)

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• Entrance View
  • This information is for the entrance located at the front of the building leading onto the Estates car park.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 126cm (4ft 2in).
  • A key card is required for access at this entrance.
  • The height of the card reader/lock is 95cm (3ft 1in).
  • There is a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are single (with a locked extension leaf).
  • The width of the door opening is 101cm (3ft 4in).
  • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
• Ramp/Slope View
  • There is a ramp/slope at this entrance.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does not have handrails.

You are on Outside Access (Maintenance Centre - Staff). Skip to the next section.

Outside Access (Maintenance Centre - Staff)

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• Entrance View
  • This information is for the entrance located at the front of the building facing onto the Estates Car Park.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • A key card is required for access at this entrance.
  • The height of the card reader/lock is 84cm (2ft 9in).
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are push pad activated.
  • The door(s) is / are single.
  • The width of the door opening is 71cm (2ft 4in).
  • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
• Ramp/Slope View
  • There is a ramp/slope at this entrance.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope gradient is steep.
  • The ramp is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
• Step(s) View
  • There is a / are step(s) at this entrance.
  • The step(s) is / are located in front of the entrance.
  • There is / are 5 step(s) to access the entrance.
  • There is tactile paving at the top and bottom of the step(s).
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The handrails are on both sides.
• Comments View
  • The push-pads for the automatic door are 93cm high.

You are on Inside Access (Estates Maintenance Centre Enquiries and Post Room). Skip to the next section.

Inside Access (Estates Maintenance Centre Enquiries and Post Room)

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• The lighting levels are good.

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• Comments View
  • The estates customer services is for students with any enquiries.
  • The post room and maintenance office is mainly for staff use.

You are on Level Change (Maintenance Centre/Office to Post Room). Skip to the next section.

Level Change (Maintenance Centre/Office to Post Room)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the corridor between the maintenance centre and post room.
• There is/are 3 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Level Change (Access to Room G.41 - Technical and Mechanical services). Skip to the next section.

Level Change (Access to Room G.41 - Technical and Mechanical services)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the corridor towards the rear of the maintenance centre.
• There is/are 3 step(s) to the area/service.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Accessible Toilet(s) (Maintenance Centre - Left Transfer). Skip to the next section.

Accessible Toilet(s) (Maintenance Centre - Left Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the rear of the maintenance centre.
  • This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 77cm (2ft 6in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 230cm x 220cm (7ft 7in x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 150cm (4ft 11in).
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 127cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 90cm (2ft 11in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer requires hands to be inserted into the top.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 90cm (2ft 11in).
  • The contrast between the hand dryer and the wall is low.

You are on Standard Toilet(s) (Maintenance Centre). Skip to the next section.

Standard Toilet(s) (Maintenance Centre)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located towards the rear of the building.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 16m from the Maintenance Centre Entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is low.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 84cm.
  • The wash basin(s) tap type is lever.
  • Lighting levels are good.