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Venue

University of Kent, Canterbury, Kent, CT2 7NW

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Access Guide

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Introduction

Getting Here

  • By Road View
    • The building is located in the centre of the Canterbury Campus, which is approximately 1 mile north of Canterbury City Centre.
      The building is located off University Road.
      The closest car park is Eliot Car Park which connects with University Road which can be reached off the A290 (St Thomas Hill).
    • There is parking at the side of the building.
      A University Pink Parking Permit, Accessible Parking Permit or Blue Badge is required to park in any bay in the car park.
      Please see the University parking webpage for details:https://www.kent.ac.uk/estates/services/transport/index.html.
  • By Bus View
    • There are frequent Unibus services linking the University campus with the centre of Canterbury and Canterbury East and West train stations.
      The nearest bus stops are on Giles Lane road outside the science building.
  • By Train View
    • The nearest train station is Canterbury West, to the north of the city centre.
      This is on the line from London to Kent, including Ashford International.
      There is step-free access into the station building.
      There is step-free access to both platforms by lift.
      Staff are available to assist with portable ramps between the platform and the train.
      There are buses linking the city centre with the University campus, with stops about 5 minutes away from the station.
  • Useful Links View

Useful Information (University of Kent)

Opening Times

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday 18:00 - 02:00.
  • Thursday 21:00 - 02:00.
  • Friday 21:00 - 02:00.
  • Saturday 21:00 - 02:00.
  • Sunday Closed.

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff, students and visitors within approximately 200m.
    • There is a/are Blue Badge parking bay(s) available within the car park.
    • The name of the car park is Eliot Car Park.
    • The car park is located to the left of the Venue main entrance.
  • Drop Off Point View
    • There is not a designated drop off point.

Site/Campus Car Park (Eliot Car Park)

  • Car Park View
    • The car park is located to the left of The Venue and Kent Union (student union).
    • The nearest building(s) to this car park is/are The Venue and Kent Union (student union).
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 1 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 245cm x 610cm (8ft x 20ft).
  • Charges and Restrictions View
    • This car park can be used by permit holders, staff permit holders and student permit holders.
    • There are no parking charges that apply on the day.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is sloped access to the car park from the University Road.
    • This car park is not clearly signposted from the Venue main entrance.
    • The nearest designated bay is 32m (34yd 2ft) from the the Venue main entrance.
  • Comments View
    • This car park is for pink permit holders only between the hours 08:00 - 17:00 Monday - Friday.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue opposite the School of Arts off University Road.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) may be difficult to open.
    • The width of the door opening is 180cm (5ft 11in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.

Counter

  • The desk is 4m (4yd 1ft) from the Venue main entrance.
  • The counter is clearly visible from the entrance.
  • There is step free access to this counter.
  • The lighting levels in this area are moderate to good.
  • The reception counter is high (110cm+).
  • There is not a low section of the counter (76cm or below) available.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Comments View
    • Lost property items can be collected from this counter between the hours of: Wednesday: 20:00 - 21:00
    • Friday: 21:00 - 22:00.

Level Change (Access to Ground Floor Bar Area)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the right of the Venue main entrance counter.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Getting Around

  • Access View
    • There is step free access throughout the building via lift(s).
    • There are no doors in corridors which have to be opened manually.
  • Getting Around View
    • There is not clear signage for building facilities/areas in the foyer/reception area.
    • There is no directional signage at key points of circulation routes.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • There is poor colour contrast between the walls and floor in the majority of corridors.
    • The lighting levels are varied.
    • This building does play background music.
    • Music is played throughout the venue.
    • There is not a hearing assistance system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are ground and lower ground.
    • The stairs are located to the right of the main entrance counter.
    • The stairs are approximately 8m from the Venue main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are varied.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • There is a similar staircase at the rear of the ground floor bar area that leads to the lower ground floor bar area and the smoking area as shown in photographs 4, 5, 6, 7 and 8.

Lift

  • There is a lift for public use.
  • The lift is located behind the main entrance counter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are ground and lower ground.
  • Wall mounted information boards are not provided at lift landings.
  • The weight limit for the lift is 630.
  • The lift is approximately 6m (6yd 1ft) from the Venue main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 105cm x 137cm (3ft 5in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing enhancement system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • The main entrance counter is directly in front of the lift on the ground floor.
    • Access may be restricted to larger wheelchairs.
    • The lower ground lift lobby is shown in photographs 9 and 10.

Entrance (Smoking Area - Lower Ground)

  • Entrance View
    • This information is for the entrance located to the right hand side of the lower ground floor bar.
    • There is step free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are double.
    • The door(s) may be difficult to open.
    • The width of the door opening is 164cm (5ft 5in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are double.
    • The door(s) may be difficult to open.
    • The width of the door opening is 164cm (5ft 5in).
  • Comments View
    • Photograph 3 shows the external view of the second set of doors. Photographs 4, 5, 6 and 7 show the outdoor smoking area.

Level Change (Raised Seating Area - Ground Floor)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right of the ground floor bar.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are varied.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Counter (Cloakroom)

  • The desk is 10m (10yd 2ft) from the Venue main entrance.
  • Cloakroom is located to the right as you enter the ground floor bar area.
  • Clear signage for the counter is not visible from the entrance.
  • There is ramped access to this counter.
  • The lighting levels in this area are varied.
  • The reception counter is high (110cm+).
  • There is not a low section of the counter (76cm or below) available.
  • The desk is staffed.
  • There is not a hearing assistance system.

Eating and Drinking (Ground Floor Bar)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located on the ground floor.
    • There is ramped/sloped access to the bar.
    • For access there are double manual doors which are permanently held open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a bar where drinks can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are not clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 107cm.
    • The height of the lowered section at the counter is 84cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is not a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • There are some tables which are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 70cm.
    • There are also bench seats.
    • No tables are permanently fixed.
    • All chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is vinyl and laminate.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are varied.

Eating and Drinking (Lower Ground Floor Bar)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located on the lower ground floor.
    • There is step-free access, via lift, to the bar.
  • Service and Menus View
    • There is a bar where drinks can be ordered.
    • Staff cannot bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are not clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 107cm.
    • The height of the lowered section at the counter is 84cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is not a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • There is a 'SHOTS BAR' located to the right of the lower ground floor bar. The counter height is 107cm as shown in photographs 10 and 11. There is also a photobooth as shown in photograph 12.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • All chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are varied.
    • There are no tables available in the lower ground bar area. There are counters available around the middle of the dance floor as shown in photographs 13 and 14.

Accessible Toilet(s) (Lower Ground Floor - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the right of the lift.
    • This accessible toilet is approximately 1m (3ft 3in) from the lower ground lift lobby.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 88cm (2ft 11in).
    • The contrast between the internal door and wall is poor.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is poor.
  • Toilet Features View
    • The dimensions of the accessible toilet are 176cm x 213cm (5ft 9in x 6ft 12in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 96cm (3ft 2in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 97cm (3ft 2in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 81cm (2ft 8in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
    • The wash basin tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 113cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 116cm (3ft 10in).
    • The contrast between the hand dryer and the wall is fair.

Standard Toilet(s) (Ground Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The male toilet is located to the right of the cloakroom in the ground floor bar area.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 13m from the Venue main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
  • Toilet Facilities 2 View
    • The gender neutral toilet is located to the right of the cloakroom in the ground floor bar area opposite the male toilet.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 13m from the Venue main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
    • The height of the wash basin(s) is 87cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
    • The door for the ambulant cubicle in the gender neutral toilet opens inwards. The door does not fully open as it hits the vertical grab rail on the left hand side of the cubicle.

Standard Toilet(s) (Lower Ground Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The male toilet is located to the left of the lower ground lift lobby.
    • There is step-free access into the toilet(s), via lift.
    • The standard toilet(s) is/are approximately 3m from the lower ground lift lobby.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
    • The height of the wash basin(s) is 87cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.
  • Toilet Facilities 2 View
    • The female toilet is located opposite the lower ground bar.
    • There is stepped access into the toilet(s).
    • The standard toilet(s) is/are approximately 12m from the lower ground lift lobby.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
    • The height of the wash basin(s) is 85cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.