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Venue

University of Kent, Canterbury, CT2 7NX

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Access Guide

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Overview

Getting Inside

  • The approach to the building is step-free via slight slopes.
  • The Venue has one entrance at the front of the building. There are two sets of identical double doors at this entrance. They are permanently held open when the venue is open.
  • The entrance is signed as The Venue.
  • The entrance provides step-free level access to the reception foyer on the ground floor.

Getting Around

  • There is step-free level access throughout the majority of the building via lift .
  • There is a slight ramp to the right of the main entrance counter to access the ground floor bar area. .
  • There is one clearly marked step on the ground floor to the right of the bar to access a raised seating area.
  • There are 6 clearly marked steps with handrails on both sides to access the stage area. The stage is generally not used by the public. Where the venue hosts events which may require access to this area, a portable ramp is hired in for the occasion.
  • Floor surfaces along all circulation routes are hard and smooth, with some having a shiny finish.
  • There is seating in some areas with a mixture of seating.
  • Overhead and wall mounted wayfinding signage is not provided throughout the building.
  • There are not manual doors in any corridors.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right of the lift on the lower ground floor.
    • All toilets with adaptations have a right hand transfer space.
    • Ambulant toilet facilities are located in the ground floor and lower ground floor standard toilets.
    • The male step-free standard toilet facilities are located in the ground floor bar area and the lower ground lift lobby.
    • The female step-free standard toilet facilities are located opposite the lower ground floor bar.
    • The gender inclusive step-free standard toilet facilities are located to the right of the cloakroom in the ground floor bar area.

Parking (Eliot Campus Car Park)

  • Car Park View
    • The car park is located to the left of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 500cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 230cm.
    • The nearest designated bay is 35m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and a steep ramp or slope.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders and permit holders only.
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located off Sports Centre Road.
    • The name of the car park is Sports Centre Pay and Display.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Main)

  • This entrance is located at the front of the venue.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 180cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Counter (Main Entrance)

  • The counter is located on the left as you enter .
  • The distance from the main entrance is 4m.
  • There is step-free level access to the counter.
  • The height of the counter is 110cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were low at the time of the survey.

Counter (Cloakroom)

  • The counter is located to the right as you enter the ground floor bar area.
  • The distance from the main entrance is 10m.
  • There is step-free level access to the counter.
  • The height of the counter is 121cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • The flooring is shiny.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: sofas, benches and high stools.
  • Furniture available in this area includes: high tables.
  • All tables and some seating is fixed.

Eating and Drinking (Ground Floor Bar)

  • Location and Access View
    • The most accessible route has a slight ramp or slope and doors permanently held open.
    • There is step-free access via ramp into this area.
    • The ramp has a slight gradient.
    • The ramp is over 150cm wide with no handrails.
    • There are double manual doors with a low visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 180cm.
  • Service View
    • This area has a bar where drinks can be ordered.
    • Full table service is available on request only.
    • Menus are wall-mounted.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located directly ahead.
    • There is step-free level access to the counter.
    • The height of the counter is 110cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 87cm.
    • The counter has mirrors and patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: The raised seating area to the right of the bar.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a low visual contrast.
    • Seating available in this area includes: benches and high stools.
    • Furniture available in this area includes: tables and high tables.
    • The chairs are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were low at the time of the survey.

Lift

  • The lift surveyed is located behind the main entrance counter.
  • The distance from the main entrance is 6m.
  • The most accessible route to the lift has step-free level access.
  • The ground and lower ground floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 630kg.
  • The external lift control buttons have a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 79cm.
  • The internal dimensions of the lift are 105cm (width) x 137cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located to the right of the main entrance counter.
  • There are double manual doors to access the stairwell.
  • The ground and lower ground floor can be accessed by these stairs.
  • There are 19 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • The steps have open risers.
  • Lighting levels were low at the time of the survey.

Eating and Drinking (Lower Ground Floor Bar)

  • Location and Access View
    • The most accessible route has step-free level access and a lift.
    • There is step-free level access via lift into this area.
  • Service View
    • This area has a bar where drinks can be ordered.
    • Menus are wall-mounted and available on a mobile phone app.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 107cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 84cm.
    • The counter has mirrors and patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a low visual contrast.
    • Seating available in this area includes: sofas and benches.
    • The chairs are fixed.
    • There is background noise in this area.
    • Lighting levels were low at the time of the survey.

Eating and Drinking (Shots Bar)

  • Location and Access View
    • The Shots Bar is on the Lower Ground Floor to the right of the bar.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where drinks can be ordered.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 107cm.
    • There is not a lowered section at the counter.
    • The counter has mirrors.
  • Seating Area View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • There is background noise in this area.

Toilet with Adaptations (Lower Ground Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left of the lift on the lower ground floor.
    • The distance from the lift is 1m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 179cm (width) x 216cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 96cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 96cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 81cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a medium visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 110cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 117cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • The cubicle has a sanitary bin and a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.