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Pavilion

University of Kent, Park Wood Road, Canterbury, Kent, CT2 7NL

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Access Guide

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Introduction

  • Comments View
    • The existing indoor tennis courts are due to be closed and demolished starting in May 2019.
    • The building will be replaced with a new facility which will combine indoor tennis courts with conference and event facilities.
    • This is due to open in early 2020.
    • During the construction phase there will be some disruption to the site car park and to some of the outdoor courts and pitches.
    • Please contact the venue for further details.

Getting Here

Useful Information

Opening Times (Pavilion - Term Time)

  • Monday 09:00 - 10:30.
  • Tuesday 09:00 - 10:30.
  • Wednesday 09:00 - 10:30.
  • Thursday 09:00 - 10:30.
  • Friday 09:00 - 10:30.
  • Saturday 09:00 - 19:30.
  • Sunday 09:00 - 10:00.

Outside Access (Pavilion Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 127cm (4ft 2in).
  • Comments View
    • After the entrance there are security barriers.
    • There is a 120cm wide barrier which is heavy and opens towards you (pull).
    • The standard turnstiles are 48cm wide.

Site/Campus Car Park (Sports Ground Car Park)

  • Car Park View
    • The car park is located off Park Wood Road.
    • The nearest building(s) to this car park is/are The Pavilion, Old Pavilion and indoor tennis courts.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 2 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions View
    • This car park can be used by visitors, Blue Badge holders, staff permit holders and student permit holders.
    • Parking charges apply for all except permit and Blue Badge holders.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • Payment cannot be made by phone.
    • To see more information on parking policies please click here (opens new tab).
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • This car park is clearly signposted from the approach road but not from the buildings.
    • The nearest designated bay is 60m (65yd 1ft) from the Pavilion entrance.
  • Comments View
    • Permits are required or parking charges apply Monday - Friday 08:00 - 17:00.
    • At the time of our visit on a weekday the standard parking bays were full even though the sports facilities were quiet.

Reception (Main Reception)

  • Main Reception is located immediately to the left after the main entrance.
  • The desk is 4m (4yd 1ft) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is high (110cm+).
  • The desk is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.

Outside Access (Pavilion - Grass Pitches Entrance)

  • Entrance View
    • This information is for the entrance located at the grass pitches on the far side of the building and leading into the corridor for the team changing rooms.
    • There is step free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 90cm (2ft 11in).

Outside Access (Pavilion - 3G Pitches and Indoor Tennis Entrance)

  • Entrance View
    • This information is for the entrance located on the right hand side of the building, facing the 3G pitches.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 96cm (3ft 2in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the left and in front of the entrance.
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does not have handrails.
    • The width of the ramp is 115cm (3ft 9in).
  • Comments View
    • The easy ramp is approaching the entrance from the left.
    • The slope in front of the entrance is steep.

Getting Around

  • Access View
    • There is step free access throughout the building via lift(s).
    • There are not doors in corridors which have to be opened manually.
  • Getting Around View
    • There is not clear signage for building facilities/areas in the foyer/reception area.
    • There is no directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are varied.
    • This building does play background music.
    • Music is played in the foyer.
    • There is not a hearing assistance system.
  • Comments View
    • Photographs 1 and 2 show the entrance foyer after reception, where there are vending machines and some seating with armrests.
    • Photograph 3 shows a meeting room on the first floor.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are 0-1.
    • The stairs are located to the left after the main entrance.
    • The stairs are approximately 2m from the main entrance.
    • There are 15+ steps between floors.
    • There are manual, heavy, single doors to access the stairwell on all floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located to the left of the foyer after reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0 and 1.
  • Wall mounted information boards are not provided at lift landings.
  • The weight limit for the lift is 640kg.
  • The lift is approximately 10m (10yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 108cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.

Eating and Drinking (The Pavilion Café Bar)

  • The following information is for the cafe/bar.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 15m (16yd 1ft) from the lift on the first floor.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • From the café bar there is level access by manual sliding doors onto the balconies overlooking the pitches to both sides of the building (photograph 6).
    • The venue is available to hire for private events and catering can be provided.
    • Furniture can be laid out as required.
  • Opening Times View
    • Monday Closed.
    • Tuesday 17:00 - 21:00.
    • Wednesday 12:00 - 21:00.
    • Thursday 17:00 - 21:00.
    • Friday 12:00 - 21:00.
    • Saturday 09:00 - 17:00.
    • Sunday 09:00 - 15:00.

Standard Changing Room (Team Changing Rooms)

  • The standard changing room(s) is/are approximately 20m (21yd 2ft) from the main entrance.
  • The standard changing room(s) is/are approximately 16m (17yd 1ft) from the reception desk.
  • There is level access to the standard changing room(s).
  • Comments View
    • There are 10 team changing rooms which may be designated male/ female as required.
    • There are 4 individual changing rooms for match officials.

Standard Shower (Team Changing Rooms)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located within the team changing rooms.
  • There is level access to the services from the shower facilities.
  • Comments View
    • There are similar showers within the officials' changing rooms.

Accessible Shower (Ground Floor)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located within the ground floor accessible toilet, to the right of the foyer after the security barriers.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 60cm (1ft 12in).
  • There is level access to the services from the accessible shower facilities.
  • Comments View
    • There are similar showers with a flip down seat but without drop down rails within each of the team changing rooms (photograph 2).

Accessible Toilet (Ground Floor)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the main entrance.
    • This accessible toilet is located immediately to the right after the main entrance, before the security barriers.
    • There is a second accessible toilet on the ground floor, 10m from the main entrance. This is to the right of the foyer after the security barriers. This toilet has the transfer space to the right and also contains the accessible shower.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 264cm x 220cm (8ft 8in x 7ft 3in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 197cm (6ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and clinical waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 135cm (4ft 5in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.

Accessible Toilet (First Floor)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 6m (6yd 1ft) from the lift.
    • This accessible toilet is located ahead as you exit the lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 225cm x 178cm (7ft 5in x 5ft 10in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 155cm (5ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, clinical waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 125cm (4ft 1in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.

Standard Toilet(s)

  • Location of Standard Toilet(s) View
    • There are male and female standard toilets facilities on the ground floor and the first floor.
    • There are shared standard toilets facilities on the ground floor.
  • Standard Toilet Surveyed View
    • A shared standard toilet was surveyed.
    • The toilet surveyed is located immediately to the right after the main entrance.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 2m from the main entrance.
    • There is a/are cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • There are vertical and horizontal grab rails on the left hand side only.
    • Lighting levels in the standard toilet surveyed are good.
  • Comments View
    • Baby change facilities are located in the ground floor shared toilet.
    • The height of the baby change bench when extended is 85cm (2ft 9in).
    • There are standard male and female toilets on the first floor (photographs 3 and 4).
    • There are also standard toilets within the team changing rooms and the officials' changing rooms.

Outside Access (Cycle Hub)

  • Entrance View
    • This information is for the entrance located to the right off the path leading to The Pavilion from the car park.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are single (with a locked extension leaf).
    • The door(s) is / are heavy.
    • The width of the door opening is 86cm (2ft 10in).
  • Comments View
    • The Cycle Hub is the base for the university cycle hire scheme at the Canterbury Campus.
    • Cycles, including electric cycles, can be hired for part or full days.
    • Cycles are also available for students for termly hire. Please contact CyclingAge for details:[email protected]
    • The venue is also the base for the Dr Bike check and repair scheme on Wednesdays 08:30 - 15:00.
    • The cycle repair workshop is also available for students' own use when staffed.