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Tanglewood

University of Kent, Giles Lane, Canterbury, Kent, CT2 7LX

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Access Guide

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Introduction

  • Services / facilities within the building include Kent Hospitality: student accomodation office, conference office, catering operations, customer services, hospitality finance, hospitality safety, housekeeping executive, IT Administration, commercial services: directorate and human resources.

Getting Here (Getting to Tanglewood)

  • By Road View
    • The building is in the centre of the Canterbury Campus, which is approximately 1 mile north of Canterbury City Centre.
      The building is in located off Keynes Car Park which is reached off University Road.
      University Road connects with the A290 Whitstable Road.
    • Keynes Car Park requires a University Pink Parking Permit, Accessible Parking Permit or Blue Badge to park in any bay in the car park.
      There are other car parks for visitors or other permit holders on campus.
      Please see the University parking webpage for details: https://www.kent.ac.uk/estates/services/transport/index.html.
  • By Bus View
    • There are frequent Unibus services linking the University campus with the centre of Canterbury and Canterbury East and West train stations.
      The nearest bus stops are on Giles Lane or University Road.
  • By Train View
    • The nearest train station is Canterbury West, to the north of the city centre.
      This is on the line from London to Kent, including Ashford International.
      There is step-free access into the station building.
      There is step-free access to both platforms by lift.
      Staff are available to assist with portable ramps between the platform and the train.
      There are buses linking the city centre with the University campus, with stops about 5 minutes away from the station.
  • Useful Links View

Useful Information

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff, students and visitors within approximately 200m.
    • There is a/are Blue Badge parking bay(s) available within the car park.
    • The name of the car park is Keynes Car Park.
    • The car park is located in front of Keynes College and next to Tanglewood.
    • There are dropped kerbs from the car park. The nearest blue badge bay from the entrance to Tanglewood is 58 metres.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • Drop Off Point View
    • There is not a designated drop off point.

Site/Campus Car Park (Keynes College Car Park)

  • Car Park View
    • The car park is located around the Keynes College building.
    • The nearest building(s) to this car park is/are Keynes College & Tanglewood.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are signposted and have markings which are faded.
    • There is/are 6 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 231cm x 420cm (7ft 7in x 13ft 9in).
    • The dimensions of the designated bays do vary in size.
  • Charges and Restrictions View
    • This car park can be used by Blue Badge holders, permit holders, staff permit holders and student permit holders.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is sloped access to the car park from the blue badge bays or from standard bays due to dropped kerbs.
    • This car park is not clearly signposted from the Keynes College but it is visible.
    • The nearest designated bay is 21m (22yd 2ft) from the Keynes College Entrance.
  • Comments View
    • Outside of 8am to 5pm Monday to Friday there are no restrictions.
    • Photographs 5 and 6 show the slight slopes up onto the pavement from the Blue Badge bays.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building facing the campus car park.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 137cm (4ft 6in).
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are push pad activated.
    • The door(s) is / are single.
    • The width of the door opening is 89cm (2ft 11in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is / are push pad activated.
    • The door(s) is / are single.
    • The width of the door opening is 86cm (2ft 10in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the right as you face the entrance.
    • The ramp/slope does bypass the step(s).
    • The ramp/slope gradient is steep.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on both sides.
    • The width of the ramp is 95cm (3ft 1in).
  • Step(s) View
    • The step(s) is / are located in front of the entrance.
    • There is / are 2 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are not clearly marked.
    • The step(s) is / are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The handrails are on both sides.
  • Comments View
    • The push pads to enter/ exit the first door are 85-95cm high.
    • The push pad to exit from the second entrance door is 97cm high.

Reception

  • The desk is 2m (2yd 7in) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are good.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is not a bell to attract attention.
  • The bell is at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.
  • Comments View
    • There is a sofa for waiting by reception shown in photograph 3.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are good.

Accessible Toilet(s) (Female Accessible Toilet)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located past reception at the front of the building. The accessible toilet is also used for the standard ladies toilet at the front of the building.
    • This accessible toilet is approximately 19m (20yd 2ft) from the main entrance.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens inwards.
    • The door may be difficult to open.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet opening is 80cm (2ft 7in).
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 134cm x 184cm (4ft 5in x 6ft).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush, however it is not on the transfer side (on top of the cistern).
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • There is not an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 105cm (3ft 5in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm (2ft 7in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 134cm.
    • There is not a towel dispenser.
    • There is a hand dryer.

Accessible Toilet(s) (Male Accessible Toilet)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located towards the rear of the building past the first set of toilets. The male ambulant toilet is also used as the standard male toilet for the rear of the building.
    • This accessible toilet is approximately 39m (42yd 1ft) from the main entrance.
    • There is step-free access to the accessible toilet.
    • This is a male toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 89cm (2ft 11in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is poor.
  • Toilet Features View
    • The dimensions of the accessible toilet are 146cm x 225cm (4ft 9in x 7ft 5in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • The lateral transfer space is 78cm (2ft 7in).
    • There is a flush, however it is not on the transfer side (on top of the cistern).
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is poor.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are not available in the toilet.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 138cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located at the front of the building past reception.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 19m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 79cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are good.
    • The male toilet is next to the female ambulant toilet which is also used as the standard toilet for the front of the building. The male toilet is shown in photographs 1 and 2.
  • Toilet Facilities 2 View
    • The female and male toilets are located further round towards the back of the building.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 38m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.
    • The female toilet is next to the male ambulant toilet which is also used as the standard toilet for the rear of the building. The female toilet is shown in photographs 3 and 4.