Access Guide
Overview
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About
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- Victoria Mill is a large building with four floors.
- There is one main lift and two main staircases within the building.
- The levels are signed 0, 1, 2 and 3.
- There is a mezzanine level where the reception desk is located at the main entrance. There are stairs and a platform lift to access levels 0 and 1.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Burnley Central.
- The nearest bus station is Burnley Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab).
Getting Inside
- The approach to the building is step-free via a slight slope.
- Victoria Building has three entrances.
- The right side Learner Entrance provides step-free level access to level 0. There are key card activated automatic double doors available at this entrance.
- The Main Entrance provides step-free level access to reception on the mezzanine level. There is a double automatic door and a key card activated single automatic door available.
- The left side Learner Entrance provides step-free level to level 0. There is a double automatic door and a key card activated double door. The approach to this entrance is via a steep slope.
- The right and left entrances are named as Learner Entrance and the front entrance is named as the Main Entrance.
- The right and left Learner Entrances provides step-free level access to the level 0, the canteen, social space and teaching spaces.
- The Main Entrance is on Trafalgar Street and has step-free level access. This entrance gives access to the mezzanine level between level 0 and 1. There is a platform lift to overcome the stairs.
Getting Around
- There is step-free level access throughout the building on all levels.
- To overcome the stairs leading from reception level to level 0 and 1 there is a platform lift.
- Floor surfaces along all circulation routes are hard and smooth. Some corridors have flooring with a shiny finish.
- There are resting areas in some circulation and lobby areas with a mixture of seating.
- There is wall mounted signage is some circulation areas.
- There are manual doors in some corridor and lobby areas.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 7 toilets with adaptations.
- Toilets with adaptations are located on all levels.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free standard toilet facilities are located on all levels.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located on level 0 and level 1.
Campus Parking
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Car Park
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- The car park is located to left side of Victoria Mill.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 432cm (width) x 231cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 136cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 9m from the Victoria Mill right side Learner Entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- This car park is for staff, students, visitors, Blue Badge holders and permit holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Right Side Learner Entrance
- This entrance is located to the right side of Victoria Mill.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a key fob/card reader at a height of 116cm.
- There are double manual doors at this entrance.
- The doors opens towards you.
- The width of the opening is 168cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
Main Entrance
- This entrance is located to the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is a key fob/card reader at a height of 113cm.
- The key card reader is located at the second door.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 188cm.
- The doors have a low visual contrast.
- There is a second single automatic door.
- The door has a locked extension leaf.
- The locked door can be opened on request .
- The second door opens towards you.
- The width of the opening is 80cm.
- The second door has a high visual contrast.
- There is a push pad or push button to exit at a height of 118cm.
- There is step-free level access as you enter.
Reception
- The reception is located ahead from the main entrance.
- The distance from the main entrance is 8m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 98cm to 110cm from the floor.
- At the time of survey (May 2026) the touchscreen was unavailable.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the size of the space.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: coffee tables.
Canteen
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Location and Access
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- The Canteen is located on level 0, ahead and to the left of the right side Learner Entrance.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- The width of the opening is 171cm.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is not available.
- Menus types include: wall-mounted and menu boards.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is not a lowered section at the counter.
- The height of the tray rail is 83cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the size of the space.
Platform Lift
- The lift surveyed is located to the right of the main entrance.
- This lift is a platform lift.
- The distance from the main entrance is 9m.
- The most accessible route to the lift has step-free level access.
- The mezzanine reception level, level 0 and 1 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 400kg.
- The external lift control buttons have tactile markings and a high visual contrast.
- The majority of the external controls are at a suitable height for a wheelchair user.
- The lift door opening width is 93cm.
- The internal dimensions of the lift are 110cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Internally the lift has: a separate door to exit and a visual floor indicator.
- Lighting levels were even at the time of the survey.
Main Lift
- The lift surveyed is located on level 0, to the rear of the social space, on entering from the right side Learner Entrance.
- The distance from the right side Learner Entrance is 45m.
- The most accessible route to the lift has step-free level access.
- The levels 0, 1, 2, 3 and 4 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1000kg.
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 149cm (width) x 130cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were low at the time of the survey.
Stairs
- The stairs surveyed are located on the level 0, to the rear of the social space .
- There are double manual doors to access the stairwell.
- The levels 0, 1, 2 and 3 can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Level 0 - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on level 0, to the left of the right side Learner Entrance.
- The distance from the right side Learner Entrance is 19m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial, written text and numbered signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 247cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 187cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 42cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 102cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 121cm from the floor.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a high visual contrast.
- The hand dryer is 93cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 170cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Shower with Adaptations (Within Level 0 Toilet with Adaptations)
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Location and Access
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- The shower surveyed is located within the toilet with adaptations on level 0.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 51cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The grab rails have a high visual contrast.
- The dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
Toilet with Adaptations (Level 1 - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on level 1, ahead and to the left from the platform lift .
- The distance from the platform lift is 33m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial, written text and numbered signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 88cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 162cm (width) x 239cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 93cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 95cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 106cm from the floor.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a high visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
