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IT Support and Student Information Desk

Learning Hub, University of Northampton, Waterside Campus, University Drive, Northampton, NN1 5PH

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Access Guide

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Location of Room(s)

Reception (Student Information Desk)

  • The Student Information Desk is located to your right on entrance.
  • The desk is 14m (15yd 11in) from the 24 Hour Entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are good.
  • The reception desk/counter is low (76cm or lower).
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 03/01/2024.
  • The hearing assistance system was working at the time of testing.

Reception (Student Futures)

  • Student Futures is located ahead as you enter the main entrance and then to the right.
  • The desk is 30m (32yd 2ft) from the main entrance.
  • Clear signage for the reception area is visible from the entrance.
  • There is step free access to this reception area, via lift.
  • The lighting levels in the reception area are good.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.

IT Support

  • There are no doors to access IT Support.
  • Some of the tables are permanently fixed and the tables in the area are at a height of 73cm.
  • There are no flashing alarms in this area.
  • There is a hearing loop in the area.
  • There is a manoeuvring space with a width of 150cm x 150cm.
  • There are no height adjustable tables in this area.
  • There are height adjustable chairs in the area with armrests on either side.
  • There are potential trip hazards in the area.