Access Guide
Access To
- Café Terrazzo is located on the right on the A floor of The Exchange.
- View information on The Exchange (opens new tab).
- The distance from the main entrance is 14m.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
Café Terrazzo
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Location and Access
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- There is step-free level access into this area.
- There is an opening without doors.
- The width of the opening is more than 200cm.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The payment counter was surveyed.
- The counter is located to the right .
- There is step-free level access to the counter.
- The height of the counter is 101cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 103cm.
- The payment machine is portable.
- The service counter was surveyed.
- The counter is located on the left .
- There is step-free level access to the counter.
- The height of the counter is 131cm.
- There is a lowered section at the counter.
- The height of the lowered section is 101cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 103cm.
- The payment machine is portable.
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Service
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- This area also has colleagues who can provide assistance with ordering.
- Full table service is not available.
- Menu types include: wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is not space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs without armrests, benches and high stools.
- Furniture available in this area includes: tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
