Access Guide
Access To
- The Cafe @ George Green is on the Lower Ground Floor of George Green Library, to the right from the main entrance. Accessed via the main lift the cafe is around to the right on exit from the lift.
- View information on George Green Library (opens new tab).
- View information on opening times.
- The distance from the lift to the main service counter is 33m.
- The most accessible route has step-free level access via lift.
- The lift bypasses steps.
- There are 10 steps.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm-45cm.
- There are no doors to open along the most accessible route.
Eating and Drinking
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Location and Access
View
- There is step-free level access into this area.
- There is open plan access.
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Order and Payment
View
- This area has a counter where food and drink can be ordered and a payment counter.
- The service counter was surveyed.
- The counter is located the farthest point around to the right from the lift.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 94cm.
- The payment machine is portable.
- The payment counter was surveyed.
- The counter is located to the left of main counter.
- There is step-free level access to the counter.
- The height of the counter is 88cm.
- There is not a lowered section at the counter.
- The counter has windows which may affect the ability of someone to lip read.
- The card payment machine is at a height of 88cm.
- The payment machine is portable.
- At the time of survey in May 2026 there are self service touch screens being installed.
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Service
View
- Full table service is not available.
- Menu types include: wall-mounted, menu boards and countertop.
- The following dietary requirements can be catered for: gluten free, dairy free and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is a portable hearing assistance system on request.
- The hearing loop is kept at the lending desk in the library.
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Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Seating available in this area includes: chairs without armrests, benches and high stools.
- Some seating is fixed.
- Furniture available in this area includes: tables, high tables and booths.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the use of large glazed walls.
- There are also vending machines, microwaves and hot water dispenser within the seating area.
Toilet with Adaptations - LG - Left Hand Transfer
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Location
View
- The toilet surveyed is located to the left of the main lift on level LG.
- The distance from the lift is 8m.
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Route
View
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
View
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 88cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a medium colour contrast.
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Dimensions and Features
View
- The dimensions of the cubicle are 150cm (width) x 221cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 81cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 110cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a medium colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 123cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a medium colour contrast.
- The towel dispenser is 117cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
