Access Guide
Overview
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About
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- The Reef Café and Restaurant area occupies the ground floor of the Lakeside Building on the Southlands campus.
- The café is branded interchangeably as Southlands Coffee Shop, or Coffee Bites.
- The restaurant is branded interchangeably as Southlands Diner, or Street Bites.
- There is also a College Kitchen available providing facilities for self-catering.
- Related Access Guides View
Access To
- The internal entrance to The Reef Café and Restaurant area is straight ahead from the external entrance to the Lakeside Building.
- View information on Lakeside (opens new tab).
- The most accessible route has step-free level access.
- There is no signage on or near the entrance.
- There is step-free level access into the area.
- There are double automatic doors which open towards you.
- The width of the opening is 125cm.
- The doors have a high visual contrast.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the rear of the area, behind the Southlands Diner service area.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free standard toilet facilities are located to the rear of the area, behind the Southlands Diner service area.
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Washroom and Shower Facilities
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- Standard shower facilities are located to the rear of the area, behind the Southlands Diner service area.
Eating and Drinking (Southlands Diner - Street Bites)
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Location and Access
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- The Diner is to the left-hand side at the rear of The Reef Café and Restaurant area.
- The most accessible route has step-free level access.
- The width of the opening is 130cm.
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Service
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- This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
- Full table service is not available.
- Menus types include: digital, countertop and mobile phone app.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: takeaway cutlery.
- There is not a hearing assistance system.
- Online menus and ordering are available via the Breaz app, click here (opens a new tab).
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Order and Payment
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- The service counter was surveyed.
- The counter is located straight ahead from the diner entrance.
- There is step-free level access to the counter.
- The height of the counter is 86cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
- The height of the tray rail is 80cm.
- The height of the payment counter is 84cm.
Eating and Drinking (Southlands Coffee Shop - Coffee Bites)
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Location and Access
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- The Coffee Shop is to the right-hand side at the rear of The Reef Café and Restaurant area.
- The most accessible route has step-free level access.
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Service
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- This area has a counter where food and drink can be ordered, a self service counter and staff who can provide assistance with ordering.
- Full table service is not available.
- Menus types include: wall-mounted, digital and mobile phone app.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
- Online menus and ordering are available via the Breaz app, click here (opens a new tab).
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Order and Payment
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- The service counter was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 86cm.
- There is not a lowered section at the counter.
College Kitchen
- The kitchen area is located on the right after the entrance into The Reef Café and Restaurant area.
- There is step-free level access into the kitchen area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- The work surface is 94cm from the floor.
- A lowered work surface is available with a clear knee recess.
- The lowered work surface is 80cm from the floor.
- Under counter cupboards are available.
- A lowered hob is not available.
- The sink is 95cm from the floor.
- A lowered sink is available.
- The lowered sink is 81cm from the floor.
- The sink has a lever tap.
- Facilities within the kitchen include a fridge and a microwave.
Seating Area
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Location and Access
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- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas and high stools.
- Furniture available in this area includes: tables, coffee tables, high tables and long tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the rear of the area, behind the Southlands Diner service area.
- The distance from the internal entrance to The Reef Café and Restaurant area is 24m.
- The most accessible route to the toilet has step-free level access, automatic doors and narrow walkways.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards automatically and has a high visual contrast.
- The width of the door opening is 94cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 136cm (width) x 170cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 75cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 111cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 76cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 100cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 110cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is an automatic door to enter the toilets area where this toilet is located.
