Access Guide
Access To
- Whitelands Café is located on the first floor of Parkstead House, to the far-right of the building, next to Stair C.
- The Sett is an adjoining social space which includes a table tennis table, book exchange, large-screen TV and kitchen space.
- Signage may refer to The Sett as SETT or The Sett Bar throughout the building.
- View information on Parkstead House (opens new tab).
- The most accessible route has a lift, a slight ramp or slope, doors permanently held open and shiny flooring.
- The slope has a slight gradient.
- There is written text signage on or near the entrance.
- There is step-free level access into the Café.
- There are double manual doors which are permanently held open.
- The width of the opening is 176cm.
- The doors have a low visual contrast.
Opening Times
- Monday 08:00 - 16:00.
- Tuesday 08:00 - 16:00.
- Wednesday 08:00 - 16:00.
- Thursday 08:00 - 16:00.
- Friday 08:00 - 16:00.
Toilet and Changing Facilities
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Toilet Facilities
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- The male and female step-free standard toilet facilities are located to the far right of the café.
Eating and Drinking
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Service
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- This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menus are wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located on the right after the entrance to the Café.
- There is step-free level access to the counter.
- The height of the counter is 111cm.
- There is not a lowered section at the counter.
- The counter has a television and patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, sofas, benches and high stools.
- Furniture available in this area includes: tables, coffee tables and high tables.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
- There is also a kitchenette available in the adjoining Sett area
- Within the kitchenette the work surfaces are 90cm and 92cm from the floor.
- The sinks are 90cm and 93cm from the floor.
- The sinks has lever mixer taps.
- Facilities within the kitchenette include a fridge and a microwave.