Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

University Counselling Service

36 Wilkinson Street, Sheffield, S10 2GB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include Counselling services for students.

Getting Here (The Diamond)

Useful Information

Opening Times

  • Monday 09:00 - 19:00.
  • Tuesday 09:00 - 16:00.
  • Wednesday 09:00 - 19:00.
  • Thursday 09:00 - 19:00.
  • Friday 09:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Building Parking

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by staff and visitors.
    • There are no parking charges that apply on the day.
    • The car park is located to the rear of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 2 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated parking bay(s) are 370cm x 500cm (12ft 2in x 16ft 5in).
    • The dimensions of the designated bays do not vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 6m (6yd 1ft) from the accessible entrance.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The dropped kerb between the car park and the building does not have tactile paving.
    • The car park surface is tarmac.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking View
    • Clearly signed and/or marked on street Blue Badge parking bays are available.
    • Clearly signed and/or standard marked parking bays are available.
    • The on street standard parking bay(s) is/are located on Wilkinson Street.
  • Drop Off Point View
    • There is not a designated drop off point.
  • Comments View
    • Additional standard parking is located at the front of the building.
    • This car park is a Category B university car park.
    • For more details regarding parking at the university, please see the University Parking Services page http://www.sheffield.ac.uk/parkingservices.
    • There is on road standard parking in elongated bays available on Wilkinson Street.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 160cm (5ft 3in).
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 100cm (3ft 3in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 4 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are not clearly marked.
    • The step(s) is / are medium height (11cm - 17cm).
    • The steps do not have handrails.

Outside Access (Accessible Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the building.
    • There is ramped/sloped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 105cm (3ft 5in).
    • There is not an intercom.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are permanently held open (at the time of the survey).
    • The width of the door opening is 82cm (2ft 8in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 86cm (2ft 10in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does not have handrails.

Reception

  • Reception is located at the front of the building to the left.
  • The desk is 20m (21yd 2ft) from the accessible entrance.
  • Clear signage for the reception area is visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is low (76cm or lower).
  • The desk is staffed.
  • There is a bell to attract attention.
  • The bell is at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.

Getting Around

  • Access View
    • There is step free access throughout the ground floor.
    • There are doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is high colour contrast between the walls and floor in all areas.
    • The lighting levels are varied.
    • This building does not play background music.
    • There is not a hearing assistance system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • The stairs are located ahead and to the left as you enter via the accessible entrance.
    • The stairs are approximately 15m from the accessible entrance.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are offices.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on the ground floor at the rear of the building by the accessible entrance.
  • Gender Neutral standard toilet facilities are located on the ground floor at the rear of the building by the accessible entrance..

Accessible Toilet(s)

  • Location and Access View
    • This accessible toilet is located on the ground floor, at the rear of the building by the accessible entrance.
    • This accessible toilet is approximately 3m (3yd 10in) from the accessible entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens inwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 80cm (2ft 7in).
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 132cm x 180cm (4ft 4in x 5ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 114cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 71cm (2ft 4in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is no dropdown rail.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The contrast between the walls and floor is medium.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is medium.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is twist/turn.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 103cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 100cm (3ft 3in).
    • The contrast between the towel dispenser and the wall is medium.
    • There is not a hand dryer.

Standard Toilet(s)

  • Toilet Facilities View
    • The gender neutral toilet is located ahead and on the left as you enter the accessible entrance.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 5m from the accessible entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 81cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are good.