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University Health Centre

University of Southampton, Highfield Campus, Southampton, SO17 1BJ

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Access Guide

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Introduction

  • Services / facilities within the building include GP services to staff and students.

Opening Times

  • Monday 08:00 - 17:30.
  • Tuesday 08:00 - 17:30.
  • Wednesday 08:00 - 17:30.
  • Thursday 08:00 - 17:30.
  • Friday 08:00 - 17:30.
  • Saturday Closed.
  • Sunday Closed.

Getting Here

Useful Information

Parking Information

  • Visitors who hold a Blue Badge can park in any parking bay on campus without needing a University parking permit. Staff and students should obtain a University parking permit from the University‚Äôs parking team, which is free of charge to Blue Badge holders.
  • There is a map showing disabled parking bays on Highfield Campus: please click here to view.
  • If there is not a designated disabled parking bay near to a particular building, then a standard parking bay can be reserved for use by a disabled visitor by contacting parking services on 023 8059 2416.

Building Parking

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by staff and students.
    • There are no parking charges that apply on the day.
    • The car park is located behind and to the left of the Health Centre.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 4 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated parking bay(s) are 175cm x 450cm (5ft 9in x 14ft 9in).
    • The dimensions of the designated bays do not vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 53m (57yd 2ft) from the entrance to the Health Centre.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The dropped kerb between the car park and the building does not have tactile paving.
    • The car park surface is tarmac.
    • The designated building parking is for staff and patients.

Site/Campus Car Park (Highfield Campus Car Park)

  • Car Park View
    • The car park is located at the north end of the campus off Broadlands Road.
    • The nearest building(s) to this car park is/are Buildings 45 and 16.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are not available.
  • Charges and Restrictions View
    • This car park can be used by permit holders.
    • There are no parking charges that apply on the day.
    • Signs are not provided to give information on parking charges/restrictions.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is sloped access to the car park from the Building 32 (EEE) and Buildings 45 and 16.
    • This car park is not clearly signposted from the Building 45, 16 or 32.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the Health Centre (Building 48).
    • There is ramped/sloped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 110cm (3ft 7in).
    • There is not an intercom.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are push pad activated.
    • The door(s) is / are double (with one leaf locked).
    • The width of the door opening is 81cm (2ft 8in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is / are double (with one leaf locked).
    • The width of the door opening is 81cm (2ft 8in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is steep.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does not have handrails.
    • The width of the ramp is 120cm (3ft 11in).

Reception

  • The Health Centre Reception is located near the entrance.
  • The desk is 5m (5yd 1ft) from the entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are good.
  • The reception desk/counter is high (110cm+).
  • There is not a low section of the counter (76cm or below) available.
  • The desk is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 17/08/2022.
  • The hearing assistance system was working at the time of testing.
  • Comments View
    • There is seating in waiting areas on L1 and L2. There are some seats with armrests. There are some seats with a 150cm turning area for wheelchairs.

Getting Around

  • Access View
    • There is/are 10+ clearly marked step(s), with handrails on both sides, for access to L2.
    • The step(s) is/are medium height (11cm - 17cm).
    • There are no doors in corridors which have to be opened manually.
  • Getting Around View
    • There is not clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does not play background music.
    • There is not a hearing assistance system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are L1 and L2.
    • The stairs are located at the rear of the reception area and along a short corridor.
    • The stairs are approximately 20m from the entrance.
    • There are 15+ steps between floors.
    • The lighting levels are good.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Standard Shower (L1)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located inside the accessible toilet on L1.
  • There is not level access to the services from the shower facilities.

Accessible Toilet(s) (L1)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located at the rear of the main waiting area, to the left and along a short corridor.
    • This accessible toilet is approximately 19m (20yd 2ft) from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is fair.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 88cm (2ft 11in).
    • The contrast between the internal door and wall is poor.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is poor.
  • Toilet Features View
    • The dimensions of the accessible toilet are 234cm x 209cm (7ft 8in x 6ft 10in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 121cm from floor level.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a pull chain flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 140cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 41cm (1ft 4in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 96cm (3ft 2in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 71cm (2ft 4in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 126cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 130cm.
    • The contrast between the towel dispenser and the wall is poor.
    • There is not a hand dryer.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located immediately to the left of the first set of entrance doors.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 3m from the entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 78cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are good.
    • There is a second toilet also designated for males and females, immediately next to the one surveyed. The second toilet does not have a baby changing facility.
  • Baby Changing Facilities View
    • Baby change facilities are available in both the female and male toilets.
    • There is a flip down baby change table available.
    • The height of the baby change table is 94cm.
  • Toilet Facilities 2 View
    • The female and male toilets are located on L2.
    • There is stepped access into the toilet(s).
    • The standard toilet(s) is/are approximately 7m from the staircase.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 78cm.
    • The wash basin(s) tap type is lever.
    • Lighting levels are good.