Access Guide
Location
- The venue is situated within the centre of the town.
- This venue is situated in St Andrews.
- The nearest mainline station is Leuchars.
- There is not a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park type is open air/surface.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 490cm x 600cm (16ft 1in x 19ft 8in).
- The nearest Blue Badge bay is 44m (48yd 4in) from the main entrance.
- The route from the car park to the entrance is not accessible to a wheelchair user.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 154cm (5ft 1in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 136cm (4ft 6in).
Level Change (Main Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 5 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are varied.
Level Change (Main Dining Room Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the main entrance to the dining room.
- There is/are 4 step(s) to the area/service.
- The lighting levels at the step(s) are low to moderate.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Level Change (From Dining Room to Servery)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located from the dining room entrance to the servery.
- There is/are 4 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Eating and Drinking (Servery and Main Dining Area)
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Location and Access
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- The following information is for the restaurant.
- The restaurant is located on the ground floor.
- There is step-free access to the restaurant.
- For access there are double manual doors which are permanently held open.
- These doors are permanently open during times that meals are served.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered, a buffet counter and a self service counter.
- Staff cannot bring food and/or drinks to tables.
- Menu types include; handheld menus.
- Menus are clearly written.
- Menus are not presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are not available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system .
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Service Counter(s)
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- The height of the counter is 90cm.
- The type of flooring in this area is laminate.
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Self-Service Counter(s)
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- The height of the counter is 91cm.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The standard height for the underside of dining tables is 74cm.
- There are also bench seats.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is wood.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2-3.
- There are 15+ steps between floors.
- The lighting levels are moderate to good.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
Lift
- There is a lift for public use.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3.
- The lift is 8m (26ft 3in) from main entrance.
- The clear door width is 78cm (2ft 7in).
- The dimensions of the lift are 107cm x 138cm (3ft 6in x 4ft 6in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The controls for the lift are within reach for a wheelchair user.
- The lighting level in the lift is low.
Accommodation
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Location of Accessible Accommodation
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- The establishment provides 0 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
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Auxiliary Aids - General
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- Some of the rooms have auxiliary aids for people with sensory impairments.
- Vibrating pillows is available.
- Vibrating fire alarms are available on request.
- The accommodation does not provide any other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with residents in standard rooms.
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Ground Floor Rooms
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- Ground floor rooms do have level access.
- Adjoining rooms are available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Adjoining rooms are not available.
Accessible Toilet (Ground Floor - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is Braille, tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 19m (20yd 2ft) from the main entrance.
- This accessible toilet is located on the ground floor, to the left hand side.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 147cm x 190cm (4ft 10in x 6ft 3in).
- There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- The emergency pull cord alarm is not fully functional.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 78cm (2ft 7in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on the ground floor, to the left hand side.
- The female and male toilets are 17m (19yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Staff are Text Relay aware.
- Plastic cups are available.
- Plastic cutlery is available.
- Drinking straws are available on request.