Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Waterfront Building

University of Suffolk, 19 Neptune Quay, Ipswich, IP4 1QJ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Getting Inside

  • The approach to the building is step-free and level.
  • The most accessible entrance surveyed was the main entrance.
  • This entrance gives access to the reception and floor G of the building.
  • There is step-free level access at the most accessible entrance.
  • There is 1 other entrance.
  • There is step-free access via slope at the other entrance.
  • Whilst the rear entrance is signed as the accessible entrance, it is only the most accessible to those who have parked in the building's car park, due to its proximity to the car park. For all other users, the main entrance is the most accessible.

Getting Around

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout walkways.
  • Circulation View
    • There are manual doors along circulation routes.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is shiny and patterned.
    • There may be background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: sofas.
    • Lighting levels vary due to the size of the space.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • The toilets with adaptations are located on floors G and 1.
    • The transfer space varies between toilets with adaptations.
    • Ambulant toilet facilities are located in the standard toilet facilities on floor G.
    • Female and male step-free standard toilet facilities are located on floor G.
  • Washroom and Shower Facilities View
    • Shower facilities with adaptations are located in the toilet with adaptations on floor 1.

Rooms and Services in the Building

Parking

  • Car Park View
    • The car park is located to the rear of the building.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 242cm (width) x 477cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 45m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight slope.
    • This route has uneven surfaces.
  • Charges and Restrictions View
    • This car park is for staff and students only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • There is a public car park located to the south of the building.
    • The name of the car park is Duke Orwell Quay Car Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

Main Entrance

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 199cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 145cm.
  • The doors have a low colour contrast.

Reception

  • Location View
    • The reception is located to the left as you enter the main entrance.
    • The distance from the main entrance is 6m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 110cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • There may be background noise in this area.
    • Some flooring is shiny.
    • The flooring consists of deep pile carpet.
    • Lighting levels vary due to there being different types of lights in the space.
    • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: sofas.
    • Seating is fixed.
    • Furniture available in this area includes: coffee tables.

Lift (Lift 2)

  • The lift surveyed is located to the far right side of the building as you enter.
  • The distance from the main entrance is 48m.
  • The most accessible route to the lift has step-free level access.
  • There is a manual door along the most accessible route.
  • Standard Lift View
    • Floors G, 1, 2, 5 and 6 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1000kg.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 85cm.
    • The internal dimensions of the lift are 105cm (width) x 195cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator and a mirror to aid reversing.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • There are other lifts available at this location which vary in size.

Stairs

  • The stairs are located to the right as you enter the main entrance.
  • Floors G, 1, 2, 3, 4, 5 and 6 can be accessed by these stairs.
  • There are double manual doors to access the stairwell.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm-45cm.
  • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Floor 1 - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on floor 1, to the far side of the building.
    • The distance from Lift 2 is 32m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is tactile and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 83cm.
    • The door has a locking handle.
    • Internally the door has a medium colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 272cm (width) x 209cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 152cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 94cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 108cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 175cm from the floor.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Shower Facilities View
    • There is a wheel in shower in the cubicle.
    • There is not room for a wheelchair user to manoeuvre in the shower.
    • There is no emergency alarm.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever.
    • There is no shower seat.
    • There are no grab rails for the shower.
    • There are no dropdown rails for the shower.
    • There is a portable hoist available.