Access Guide
Summary
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Building
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- Services / Facilities within the building include; meeting rooms, Human Resources, Finance and Planning and the Vice-Chancellor's Office.
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Location of Toilet/Changing Facilities
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- Accessible toilet facilities are located on the mezzanine floor and on the second floor.
- Female standard toilet facilities are located on the mezzanine floor.
- Male standard toilet facilities are located on the second floor.
- COVID-19 Information View
Getting Here
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By Road
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- The campus is located in the centre of Ipswich near the Waterfront on the north bank of the River Orwell.
- The main campus car park is located off Long Street and is for use of permit holders only.
There are Blue Badge parking Bays in the campus car parks for staff and students, and also directly behind the Waterfront Building on Coprolite Street.
Duke Street car park also contains Blue Badge Bays for visitors to the university.
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By Bus
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- There is a bus stop within 150 metres of the campus.
- The Fore Street bus stop located to the west of the campus and serves routes 1 Greenwich Greyhound, 2 Greenwich Greyhound, 3 Nacton Nipper, 3E Nacton Nipper, 4 Bixley Bustler, 616, IB4 and UOS.
The Coprolite Street bus station serves routes 1 Greenwich Greyhound and 2 Greenwich Greyhound.
The Holy Trinity Church bus stop serves routes 3 Nacton Nipper, 3E Nacton Nipper, 4 Bixley Bustler, 616 and IB4. - For more information on Ipswich Bus Routes please click here (opens new tab).
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By Train
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- The nearest Railway Station is Ipswich Railway Station.
- The nearest station is Ipswich Railway Station which is located 1 mile to the west of the campus.
- For more information on Ipswich Railway Station please click here (opens new tab).
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Useful Links
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- The University of Suffolk campus information.
- To view the web page described above click here (opens in new tab).
Useful Information
- To see more information on Disability and Learning Difficulty Support please click here (opens new tab).
- Telephone Number: 01473 338 833.
- Email: [email protected].
- To see more information on Accommodation Services please click here (opens new tab).
- University of Suffolk Counselling Service.
- To see more information on University of Suffolk Counselling Service please click here (opens new tab).
- Telephone Number: 01473 382 738.
- Email: [email protected].
- To see more information on Student Union please click here (opens new tab).
- Email: [email protected].
- To see more information on University of Suffolk Library Services please click here (opens new tab).
- Telephone Number: 01473 338 700.
- Email: [email protected].
Building Parking
- The building does not have its own dedicated parking.
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Site/Campus Car Parks
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- There is a site/campus car park for staff and students within approximately 200m.
- The name of the car park is University car park.
- The car park is located along Long Street.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Duke Street car park.
- The car park is located along Duke Street.
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On Street Parking
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- Clearly signed and/or standard marked parking bays are not available.
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Drop Off Point
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- There is not a designated drop off point.
Site/Campus Car Park (University Car Park)
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Car Park
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- The car park is located along Long Street.
- The nearest building(s) to this car park is/are the Atrium, the Library Building, the Health and Wellbeing Building, the Arts Building, the Neptune Marina and the Waterfront Building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- Designated Blue Badge parking bays are available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 9 designated Blue Badge parking bay(s) within this car park.
- The dimensions of the designated parking bay(s) are 240cm x 470cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zone is 134cm wide.
- The dimensions of the designated bays do vary in size.
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Charges and Restrictions
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- This car park can be used by Blue Badge holders and permit holders.
- Parking charges apply for all users.
- Signs are provided to give information on parking charges/restrictions.
- Signs are clearly presented.
- Payment machines are located throughout the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- Payment can be made by phone.
- To see more information on parking policies please click here (opens new tab).
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Car Park Access
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- There is step free access from this car park.
- Buildings are not clearly signposted from this car park.
- There is not a campus map available within the car park.
- The nearest designated bay is 40m (43yd 2ft) from the Atrium main entrance.
- All vehicles must be registered with security that is located at the Waterfront Building main reception.
Parking for The Hold is also located within this car park (this is shown in photographs 7 to 10).
This car park contains 2 Blue Badge bays that are 360cm by 460cm and has a hatched zone of 134cm.
There are also 2 electrical vehicle charging bays available.
The Hold car park has a separate payment machine that has a 12cm step in front.
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Comments
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- Some of the Blue Badge bays do not have a marked zone at the rear.
- There is a drop-off point near to the attendant hut on the main road into the university.
Outside Access (Front Lift Entrance)
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Entrance
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- This information is for the entrance located at the front of the Neptune Marina, underneath the canopy area.
- This entrance gives access to the meeting room and the main lift on the lower ground floor of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'NEPTUNE MARINA University of Suffolk'.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 139cm (4ft 7in).
- A key card is required for access at this entrance.
- The height of the key card reader is 124cm.
- The main door(s) open(s) towards you (pull).
- The exit push pad or push button is 131cm from floor level.
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 74cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located along the path, to the right or left of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The height of the step(s) is/are 8cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
Outside Access (Front Stairs Entrance)
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Entrance
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- This information is for the entrance located at the front of the Neptune Marina, to the right of the canopy area.
- This entrance gives access to the main stairs and the lower ground floor of the Neptune Marina building.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- A key card is required for access at this entrance.
- The height of the key card reader is 118cm.
- The main door(s) open(s) towards you (pull).
- The exit push pad or push button is 119cm from floor level.
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 78cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Getting Around
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Access
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- There is step-free access throughout the building .
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Circulation
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- There are no doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is carpet.
- There is high colour contrast between the walls and floor in all areas.
- There is a mixture of seating with and without armrests at regular intervals.
- The lighting levels are good.
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Signage
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- Wayfinding signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in communal areas.
- There is not a hearing assistance system in the communal areas of the building.
Other Floors (Main Stairs)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located directly in front as you enter via the front stairs entrance.
- The stairs are approximately 5m from the front stairs entrance.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by the stairs are G, M and 2.
- There are 15+ steps between floors.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a second lower handrail.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are good.
Other Floors (Central Stairs)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located to the left as you exit the main lift.
- The stairs are approximately 2m from the main lift.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are M, 1 and 2.
- There are 10 steps between floors.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The height of the step(s) is/are 20cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are varied.
Lift (Main Lift)
- The lift is located in front as you go through the front lift entrance.
- The lift is clearly visible from the entrance.
- The lift is approximately 4m (4yd 1ft) from the front lift entrance.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are LG, G, M, 1 and 2.
- The weight limit for the lift is 630 KG.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do not contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is low.
- The colour contrast between the external lift control plate and the wall is low.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 107cm x 140cm (3ft 6in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The internal lift controls are within 85cm to 115cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Kitchen/Dining Area (Mezzanine Floor)
- The kitchen/dining area is accessed by a single door with an opening width of over 75cm.
- Lowered work surfaces are not available.
- The height of the lowest work surface is 90cm.
- The kitchen does not have an unobstructed floor space of at least 150cm × 150cm.
- There is not a knee recess under a work surface.
- There are low level cupboards.
- There are easy to grip handles or taps for cupboards.
- The height of the dining table is 69cm.
- There are dining chairs without armrests only.
- There is a 2cm high lip in the threshold in the entrance (this is shown in photograph 2).
Kitchen/Dining Area (Second Floor)
- The kitchen/dining area is accessed by a single door with an opening width of over 75cm.
- Lowered work surfaces are not available.
- The height of the lowest work surface is 90cm.
- The kitchen does not have an unobstructed floor space of at least 150cm × 150cm.
- There is not a knee recess under a work surface.
- There are low level cupboards.
- There are easy to grip handles or taps for cupboards and the washing machine.
- The height of the dining table is 68cm.
- There are dining chairs without armrests only.
Toilet with Adaptations (Mezzanine Floor - No Transfer Space)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located in front and to the left as you exit the main lift on the mezzanine floor.
- This accessible toilet is approximately 15m (16yd 1ft) from the main lift.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is tactile and pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 87cm.
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is low.
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Toilet Features
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- The dimensions of the accessible toilet are 136cm x 183cm (4ft 6in x 6ft).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is not a lateral transfer space.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 85cm.
- The shelf is not located where it is reachable.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 81cm (2ft 8in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 105cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 87cm (2ft 10in).
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
Toilet with Adaptations (Second Floor - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located in front and to the left as you exit the main lift on the second floor.
- This accessible toilet is approximately 15m (16yd 1ft) from the main lift.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is tactile and pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is light.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 87cm.
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 147cm x 183cm (4ft 10in x 6ft).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 62cm (2ft).
- The transfer space is obstructed by a female sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with no lid) disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 175cm and 181cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 85cm.
- The shelf is not located where it is reachable.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 86cm (2ft 10in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 66cm (2ft 2in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 99cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 105cm (3ft 5in).
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female toilet is located in front and to the left as you exit the main lift on the mezzanine floor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 15m from the main lift.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 82cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
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Toilet Facilities 2
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- The male toilet is located in front and to the left as you exit the main lift on the second floor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 15m from the main lift.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 83cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.