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Hanson Street Polyclinic

University of Westminster, New Cavendish Street, London, W1W 6UW

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Access Guide

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COVID-19 Information (University of Westminster)

Introduction

Location

  • The venue is situated within the centre of the campus.
  • This venue is situated in the Cavendish campus.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Euston.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Great Portland Street.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park type is underground.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 450cm x 570cm (14ft 9in x 18ft 8in).
  • Venue Car Park View
    • Designated parking bays are clearly marked.
    • The nearest Blue Badge bay is 100m (109yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 108m (118yd 4in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • There is not a designated drop off point.
  • Comments View
    • The photos are of Blue Bay and standard bays on New Cavendish Street.
    • These are closer to the main entrance than the venue's own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • This entrance gives access to the ground floor.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
  • Ramp/Slope View
    • The ramp/slope is located to the right of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides of the ramp.
    • The width of the ramp/slope is 120cm (3ft 11in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.

Outside Access (Polyclinic)

  • Entrance View
    • This information is for the entrance located off Hanson Road to the left of the building.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 130cm (4ft 3in).
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 110cm (3ft 7in).
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) may be difficult to open.
    • The width of the door opening is 176cm (5ft 9in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 10 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are not clearly marked.
    • The step(s) is / are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The handrails are on both sides.

Reception (Polyclinic)

  • The Polyclinic Reception is located just inside the Polyclinic area.
  • The desk is 6m (6yd 1ft) from the Polyclinic Entrance.
  • Clear signage for the reception area is visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are good.
  • The reception desk/counter is high (110cm+).
  • There is not a low section of the counter (76cm or below) available.
  • The desk is not staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • The lighting levels are varied.
  • Motorised scooters are allowed in public parts of the venue.

Accessible Toilet(s) (Polyclinic)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located in the polyclinic area.
    • This accessible toilet is approximately 50m (54yd 2ft) from the main entrance.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens by sliding (Bi-Fold).
    • The door may be difficult to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 74cm (2ft 5in).
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 145cm x 192cm (4ft 9in x 6ft 4in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 77cm (2ft 6in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 114cm (3ft 9in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 94cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer requires hands to be inserted into the top.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 82cm (2ft 8in).
    • The contrast between the hand dryer and the wall is good.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.