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35 Marylebone Road Refectory

University of Westminster, Marylebone Road, London, NW1 5LS

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Access Guide

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Introduction

  • Comments View
    • The Refectory is located on the ground floor of the Marylebone Building, at the rear of the foyer area, ahead from the main entrance.
    • In addition to the Refectory, there is a Costa Coffee outlet.
    • Additional seating is via the main entrance foyer on the ground floor of the Marylebone Building.

Location

  • The venue is situated within the centre of the campus.
  • This venue is situated in the Marylebone Campus.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest National Rail station is Marylebone.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Baker Street.

Opening Times (Staff and Blue Badge Parking)

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 18:00.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 18:00.
  • Saturday Closed.
  • Sunday Closed.

Parking (Staff and Blue Badge Parking)

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located to the left side of the Marylebone Building, off Luxborough Street.
    • The car park type is underground.
    • Parking spaces for Blue Badge holders can booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
    • Designated parking bays are clearly marked.
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the staff entrance to level P1 (B1).
    • The furthest Blue Badge bay is 10m (10yd 2ft) from the staff entrance to level P1 (B1).
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is concrete.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 240cm (7ft 10in).
    • There is not a designated drop off point.
  • Comments View
    • The entrance to the car park is from Luxborough Street, to the east of the building.
    • Security staff control the barrier at the entrance to the car park.
    • The height of the security window is 112cm.
    • There are a very small number of standard parking bays. These are generally used for deliveries or tradespeople needing to bring equipment to site.
    • There is no on-site standard parking for students or visitors.
    • Marylebone Road is a very busy red route where stopping is not permitted.

Outside Access (P1/B1 Entrance from Blue Badge Parking)

  • Entrance View
    • This information is for the entrance located in the underground car park, opposite the Blue Badge parking bays.
    • There is ramped/sloped access at this entrance.
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 97cm (3ft 2in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single (with an unlocked extension leaf).
    • The door(s) may be difficult to open.
    • The width of the door opening is 150cm (4ft 11in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located either side of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does not have handrails.
  • Comments View
    • This entrance gives access to Floor B1 of the Marylebone Building.
    • The card reader is to the left of the entrance, on the slope of the ramp.
    • Lift B to access all floors is immediately to the right after this entrance.

Outside Access (Main Entrance - Disabled Access Only)

  • This information is for the entrance located to the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are single.
    • The width of the door opening is 82cm (2ft 8in).
  • Comments View
    • There are 2 similar sets of doors for disabled access only.
    • These doors are located on either side of the main entrance doors and are push-pad activated.
    • The height of the push-pad on entry or exit is 80cm as shown in image 4.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are single.
    • The width of the door opening is 115cm (3ft 9in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are single.
    • The width of the door opening is 130cm (4ft 3in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is located to the left of the main entrance.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 143cm (4ft 8in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 5 step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Opening Times (Main Entrance)

  • Reception is staffed 24 hours per day and The building is open 24 hours via swipe card.

Reception (Main Reception)

  • Main Reception is located immediately to the right as you enter via the main entrance.
  • The desk is 8m (8yd 2ft) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are moderate to good.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Comments View
    • There are security barriers, which are between 53cm-101cm wide, next to the reception desk.
    • There is one barrier, next to the lowered section of the reception desk, which is for disabled access only.
    • This barrier is 101cm in width and is controlled remotely by the reception staff.

Entrance

  • Entrance View
    • This information is for the entrance located on the ground floor of the Marylebone Building, to the rear of the main entrance foyer.
    • There is step free access at this entrance.
    • There are no doors at this entrance.
  • Comments View
    • There is open access from the main entrance foyer to the Refectory.

Opening Times (Refectory - Term Time Only)

  • Monday 12:00 - 14:00.
  • Tuesday 12:00 - 14:00.
  • Wednesday 12:00 - 14:00.
  • Thursday 12:00 - 14:00.
  • Friday 12:00 - 14:00.
  • Saturday Closed.
  • Sunday Closed.

Eating and Drinking (Refectory)

  • Location and Access View
    • The following information is for the refectory.
    • The refectory is located on the ground floor of the Marylebone Building.
    • There is step-free access to the refectory.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus, menu boards and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are not available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 87cm.
    • The type of flooring in this area is vinyl.
    • The lighting levels are moderate to good.
  • Payment Counter View
    • The height of the counter is 87cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • The lighting levels are moderate to good.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The distance between the floor and the underside of the lowest dining table is 70cm.
    • The distance between the floor and the underside of the highest dining table is 70cm.
    • The standard height for the underside of dining tables is 72cm.
    • There are also long tables and bench seats.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are varied.
    • There is additional seating available in the main entrance foyer of the Marylebone Building.

Opening Times (Costa Coffee - Term Time Only)

  • Monday 08:00 - 19:00.
  • Tuesday 08:00 - 19:00.
  • Wednesday 08:00 - 19:00.
  • Thursday 08:00 - 19:00.
  • Friday 08:00 - 19:00.
  • Saturday Closed.
  • Sunday Closed.

Eating and Drinking (Costa Coffee Outlet)

  • Location and Access View
    • The following information is for the café.
    • The café is located within the Refectory on the ground floor of the Marylebone Building.
    • There is step-free access to the café.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus and menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold drinks and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 88cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • The lighting levels are moderate to good.
  • Comments View
    • Costa Coffee does not have it's own seating area.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilets are on the ground floor of the Marylebone Building, near Lift C or on the ground floor of the Luxborough Building, to the right of the library entrance.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Staff do not receive deaf awareness training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Staff are not Text Relay aware.