Access Guide
Opening Times
- Monday 08:45 - 17:45.
- Tuesday 08:45 - 17:45.
- Wednesday 08:45 - 17:45.
- Thursday 08:45 - 17:45.
- Friday 08:45 - 17:45.
- Saturday 08:45 - 17:45.
- Sunday Closed.
Outside Access (Pipers Row)
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 166cm (5ft 5in) wide.
Level Change (Pipers Row)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
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Comments
View
- The automatic doors slide open.
Location
- The venue is situated within the centre of the town or city.
- The venue is not situated on a road which has a steep gradient.
Parking
- The venue does not have its own car park.
Reception
- The reception desk is 15m (16yd) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- Lighting levels are bright.
- There is not a hearing assistance system.
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Comments
View
- The reception desk has a lowered section.
Inside Access
- There is not level access to the service.
- This venue does not play background music.
- Lighting levels are bright.
Level Change (Inside Access)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading down to the bus stops from reception.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
Eating and Drinking
- All chairs are permanently fixed.
- The distance between the floor and the lowest table is 80cm (2ft 7in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are not presented in contrasting colours.
- The type of food served here is light snacks.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the reception counter.
- The door opens outwards.
- The door is locked by a locking handle.
- The dimensions of the accessible toilet are 150cm x 218cm (4ft 11in x 7ft 2in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- The tap type is lever.
- There is a functional emergency alarm available.
- Disposal facilities are not available in the cubicle.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the walls and floor is good.
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Comments
View
- Wall mounted and drop down rails are available.
- All toilets are in the toilet area, which is next to the reception area. There are turnstiles at the entrance to this area, however, this is a gate, 109 cm wide, that can be used.
- There is a separate baby changing facility in the toilet area.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
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Comments
View
- All toilets are in the toilet area, which is next to the reception area. There are turnstiles at the entrance to this area, however, this is a gate, 109 cm wide, that can be used.
- There is a separate baby changing facility in the toilet area.
Additional Info
- Staff do receive disability awareness / equality training.
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Comments
View
- There is Braille signage throughout the venue.