You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:45 - 17:45.
• Tuesday 08:45 - 17:45.
• Wednesday 08:45 - 17:45.
• Thursday 08:45 - 17:45.
• Friday 08:45 - 17:45.
• Saturday 08:45 - 17:45.
• Sunday Closed.

You are on Outside Access (Pipers Row). Skip to the next section.

Outside Access (Pipers Row)

• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 166cm (5ft 5in) wide.

You are on Level Change (Pipers Row). Skip to the next section.

Level Change (Pipers Row)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.

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• Comments View
  • The automatic doors slide open.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town or city.
• The venue is not situated on a road which has a steep gradient.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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You are on Reception. Skip to the next section.

Reception

• The reception desk is 15m (16yd) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• Lighting levels are bright.
• There is not a hearing assistance system.

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• Comments View
  • The reception desk has a lowered section.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• This venue does not play background music.
• Lighting levels are bright.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading down to the bus stops from reception.
• The ramp or slope is moderate.
• The ramp or slope is permanent.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• All chairs are permanently fixed.
• The distance between the floor and the lowest table is 80cm (2ft 7in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are not presented in contrasting colours.
• The type of food served here is light snacks.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the reception counter.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The dimensions of the accessible toilet are 150cm x 218cm (4ft 11in x 7ft 2in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • The tap type is lever.
  • There is a functional emergency alarm available.
  • Disposal facilities are not available in the cubicle.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
• Comments View
  • Wall mounted and drop down rails are available.
  • All toilets are in the toilet area, which is next to the reception area. There are turnstiles at the entrance to this area, however, this is a gate, 109 cm wide, that can be used.
  • There is a separate baby changing facility in the toilet area.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.
• Comments View
  • All toilets are in the toilet area, which is next to the reception area. There are turnstiles at the entrance to this area, however, this is a gate, 109 cm wide, that can be used.
  • There is a separate baby changing facility in the toilet area.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.

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• Comments View
  • There is Braille signage throughout the venue.