Access Guide
Access To
- The Hub Café is located on the ground floor of The Ron Cooke Hub and has open plan access from the main foyer of the building.
- View information on RCH - The Ron Cooke Hub (opens new tab) .
- The most accessible route has step-free level access and shiny flooring.
- There is written text signage on or near the entrance.
- There is step-free level access into the RCH/Hub Café.
- There are no doors into the café area.
Eating and Drinking
-
Service
View
- This area has a counter where food and drink can be ordered.
- Menus are wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
-
Order and Payment
View
- The service counter was surveyed.
- The counter is located within the Hub Café.
- There is step-free level access to the counter.
- The height of the counter is 85cm.
- There is not a lowered section at the counter.
- The counter has a television.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, sofas, benches and high stools.
- Furniture available in this area includes: tables, coffee tables and high tables.
- Some chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.