Access Guide
Access To (the Electric and Acoustic Lounge)
- The Electric and Acoustic Lounge is located on level 3, ahead from the hospitality lift.
- View information on Utilita Arena Hospitality (opens new tab).
- The distance from the lift is 5m.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 6 toilets with adaptations.
- The toilets with adaptations are located in the Acoustic/Electric Lounge, Frequency Deck, Remaster Lounge, Reverb Lounge, Sky lounge and RPM Lounge.
- The transfer space varies between toilets with adaptations.
- Ambulant toilet facilities are located in the Reverb Lounge and Sky Lounge.
- Female step-free standard toilet facilities are located in the Frequency Deck, Remaster Lounge, Reverb Lounge, Sky lounge and RPM Lounge.
- Male step-free standard toilet facilities are located in the Acoustic/Electric Lounge, Frequency Deck, Remaster Lounge, Reverb Lounge, Sky lounge and RPM Lounge.
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Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations in the Sky Lounge.
Eating and Drinking (Electric and Acoustic Lounge)
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Location and Access
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- The Electric and Acoustic Lounge is located on level 3, ahead from the hospitality lift.
- The most accessible route has a lift.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 180cm.
- The doors have a high colour contrast.
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Order and Payment
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- This area has bars where food and drink can be ordered.
- The bar was surveyed.
- The bar is located on the left after the entrance.
- There is step-free level access to the bar.
- The height of the bar is 116cm.
- There is a lowered section at the bar.
- The height of the lowered section is 78cm.
- The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available.
- Menu types include: online.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system is located at the counters.
- The hearing assistance system was tested and working at the time of the survey.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Some flooring is shiny and patterned.
- Seating available in this area includes: chairs with armrests, armchairs, sofas, benches, stools and high stools.
- Some seating is fixed.
- Furniture available in this area includes: tables, coffee tables, high tables, long tables and booths.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located ahead from the entrance on the left.
- The distance from the entrance is 40m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 90cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 221cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 92cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 108cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 95cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 85cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 88cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
