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Utilita Lounge

Utilita Arena, King Edwards Road, Birmingham, West Midlands, B1 2AA

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Access Guide

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Getting to the Utilita Arena Birmingham

Outer Walkway(s) (Arena Ground Floor and Level 1)

Outside Access (Entrance G - Accessible Entrance)

  • Entrance View
    • This information is for the entrance located just off Level 9 of North Car Park.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Entrance G - Accessible Entrance'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The width of the opening is 180cm.
    • During events/shows there is a member of staff available for assistance at this entrance.
      Handheld ticket readers are used at this entrance during event opening hours.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Outside Access (Entrance F - Level 1)

  • Entrance View
    • This information is for the entrance located along the Level 1 outer concourse.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'F Entrance'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 170cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 160cm.
    • During events/shows there is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located between the first and second set of doors.
    • The gradient of the ramp/slope is slight.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located on level 1 opposite the lift.
    • The stairs are approximately 7m from the lift.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are Utilita Lounge bench seating and Level 2.
    • There are 15 steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps are 28cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is not a landing.
    • The lighting levels at the steps are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is clearly visible from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are -1, G, 1, 2 and 3.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is low.
  • The colour contrast between the external lift control plate and the wall is High.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 160cm x 247cm (5ft 3in x 8ft 1in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Eating and Drinking (Utilita Lounge)

  • Location and Access View
    • The following information is for the lounge.
    • The lounge is located on Level 2.
    • There is step-free access, via lift, to the lounge.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a bar where drinks can be ordered.
    • Staff can bring food and/or drinks to tables.
    • The type of food served here is cold drinks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Drinking straws are available.
    • Background music is only played at certain times.
    • There is a hearing assistance system.
    • The system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 29/08/2024.
    • The hearing loop was working at the time of testing.
  • Service Counter(s) View
    • The height of the counter is 110cm.
    • The height of the lowered section at the counter is 89cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
    • Lighting levels can be adjusted by a member of staff upon request.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 59cm.
    • The distance between the floor and the underside of the highest dining table is 113cm.
    • The surface height of the lowest table is 69cm.
    • The surface height of the highest table is 116cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • In this area there are high tables, bench seats and high stools.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • Lighting levels can be adjusted by a member of staff upon request.
    • Access to the additional seating area is via the stairs.