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Beefy's Restaurant (Hilton Hotel)

Utilita Bowl, Botley Road, West End, Southampton, SO30 3XH

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Access Guide

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Overview

  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • The ground floor, upper ground floor and floors 1 to 3 can be accessed via a standard lift.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • The toilets with adaptations are located to the right as you exit the lift on the upper ground floor.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Female and male step-free standard toilet facilities are located to the right as you exit the lift on the upper ground floor.

Entrance (Hilton Hotel)

  • This entrance is located at the front of the Hilton hotel.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 209cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 217cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.

Lift

  • The lift surveyed is located to the rear left side as you enter the hotel.
  • The distance from the hotel entrance is 32m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • The ground floor, upper ground floor and floors 1 to 3 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1000kg.
    • The external lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 91cm.
    • The internal dimensions of the lift are 138cm (width) x 168cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • The lift has a separate door to exit.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There are other lifts available at this location which are of a similar size.

Stairs

  • The stairs are located to the left as you enter the hotel.
  • The ground floor, the upper ground floor and floors 1 to 3 can be accessed by these stairs.
  • There is a permanently held open door to access the stairwell.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is between 30cm-45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Eating and Drinking

  • Location and Access View
    • Beefy's is located on the upper ground floor of the Hilton hotel.
    • The most accessible route has a lift.
    • Doors are held open along the most accessible route.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors are permanently held open.
    • The width of the opening is 162cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a high colour contrast.
    • This area has buffet counters and a bar where drinks can be ordered.
  • Order and Payment View
    • The bar was surveyed.
    • The bar is located on the right as you enter Beefy's.
    • There is step-free level access to the bar.
    • The height of the bar is 106cm.
    • There is not a lowered section at the bar.
    • The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 115cm.
    • The payment machine is portable.
    • The buffet counter was surveyed.
    • The counter is located on the rear left side as you enter Beefy's.
    • There is step-free level access to the counter.
    • The height of the counter is 85cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 72cm.
  • Service View
    • Full table service is available.
    • Menus types include: handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is a portable hearing assistance system on request.
  • Seating Area View
    • The seating area is both inside and outside.
    • The outdoor seating area is covered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables, coffee tables, high tables and long tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located to the right as you exit the lift on the upper ground floor.
    • The distance from the exit of the lift is 10m.
  • Route View
    • The most accessible route to the toilet has a standard lift.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 90cm.
    • The door has a twist lock.
    • Internally the door has a medium colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 202cm (width) x 204cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 142cm (from the side of the toilet pan).
    • There is a wall sensor flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 88cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 116cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 79cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a nappy/incontinence items bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 103cm.
    • The walls and floor colour contrast varies between low and high.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.