Access Guide
Overview
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About
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- Services available in the venue include: Shaun Udal Lounge, Wellbeing Suites, Hampshire Suite, Executive Boxes, and Designated Viewing Area.
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors.
- Levels 0, 1 and 2 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located on Level 2, on either end of the stand.
- All toilets with adaptations have a left hand transfer space.
- Female and male step-free standard toilet facilities are located on Level 2.
Entrance
- This entrance is located at the rear of the Colin Ingleby-Mackenzie stand.
- The approach to the entrance has a bollard.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors.
- The doors open towards you.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 180cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Reception
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Location
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- The reception is located straight ahead as you enter through the entrance.
- The distance from the main entrance is 3m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout walkways.
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Circulation
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- Doors are held open along circulation routes.
- Access throughout may include pillars.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny and patterned.
- There is background noise.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift
- The lift surveyed is located to the left of the reception.
- The distance from the main entrance is 5m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Levels 0, 1, and 2 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1000kg.
- The external lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 158cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a medium colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were low at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs
- The stairs are located to the right of the reception.
- Levels 0, 1, and 2 can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels vary due to the use of large glazed walls.
Hospitality (Level 2 - Shaun Udal Lounge)
- The lounge is located on Level 2, to the left as you enter via lift.
- There is step-free level access via lift into the lounge.
- There are double manual doors with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The doors open away from you.
- The width of the opening is 88cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a medium visual contrast.
- The height of the counter is 73cm.
- There is a lowered section at the counter.
- The height of the lowered section is 63cm.
- Seating available in the room includes: chairs with armrests.
- There is not a hearing assistance system.
- There is background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
- The layout of the room varies according to what it is being used for.
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Viewing Area
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- There is a single manual door with a low visual contrast.
- The door opens by sliding.
- The width of the opening is 85cm.
- There is stepped access into the viewing area.
- There are 4 steps with no handrails.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is between 30cm and 45cm.
- There is a designated seating area.
- The designated seating area is not clearly marked or signed .
- There is 1 designated space for a wheelchair user.
- The number of spaces for wheelchair users varies.
- The view from this seating area is clear from obstructions.
- Companions sit next to you.
- There is a steward available for assistance.
- There is space for an assistance dog to rest.
- Seating available in this area includes: flip down seats without armrests.
- There is also tiered seating in this area.
- There are physiotherapy rooms and a gym located along the Level 2 corridor, to the right of this lounge.
Toilet with Adaptations (Level 2 - Wellbeing Suites - Left Hand Transfer)
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Location
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- The toilet surveyed is located towards the right end of the Level 2 corridor.
- The distance from the lift exit is 20m.
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Route
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- The most accessible route to the toilet has a standard lift.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 88cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 198cm (width) x 200cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 131cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 93cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a pedal bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Hospitality (Level 2 - Hampshire Suite)
- The suite is located on Level 2, towards the left end of the corridor.
- There is step-free level access via lift into the suite.
- There are double manual doors with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The doors open towards you.
- The width of the opening is 88cm.
- There is a push pad or push button to exit at a height of 116cm.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the spectator seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- There is a bar in this area.
- The height of the counter is 109cm.
- There is not a lowered section at the counter.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables and high tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
- The type of service provided in this room can vary.
- The layout of the room varies according to what it is being used for.
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Viewing Area
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- There are double manual doors with a low visual contrast.
- The doors open towards you.
- The width of the opening is 175cm.
- There is stepped access into the viewing area.
- There are 4 steps with no handrails.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is between 30cm and 45cm.
- The view from this seating area is clear from obstructions.
- There is space for an assistance dog to rest.
- Seating available in this area includes: flip down seats without armrests.
- There is tiered seating in this area.
Executive Boxes (Level 2)
- The boxes are located towards the left end of the stand.
- The box surveyed was Box 7.
- There is step-free level access via lift into the box.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- There is not a hearing assistance system.
- There is background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
- The layout of the room varies according to what it is being used for.
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Viewing Area
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- There are double manual doors with a low visual contrast.
- The doors opens inwards.
- The width of the opening is 180cm.
- There is stepped access into the viewing area.
- There are 4 steps with no handrails.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm .
- The height of the highest step is 19cm.
- The depth of the steps is between 30cm and 45cm.
- The view from this seating area is clear from obstructions.
- There is space for an assistance dog to rest.
- Seating available in this area includes: flip down seats without armrests.
- There is tiered seating in this area.
Room (Colin Ingleby-Mackenzie Stand Level 2 - Sensory Room)
- The room is located on Level 2, to the right end of the stand.
- The most accessible route to the room has a lift.
- There are manual doors along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens towards you.
- The width of the opening is 100cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is a push pad or push button to exit at a height of 90cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- There is deep pile carpet in some areas.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: sofas.
- Furniture available in this room includes: coffee tables.
- There is not a hearing assistance system.
- Additional facilities/services include: a play area.
- There is background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Designated Viewing Area (Level 2)
- The designated viewing area surveyed is located on Level 2, towards the left end of the stand.
- The route to the designated viewing area has manual doors.
- There is step-free level access to the designated viewing area.
- The designated viewing area is not clearly marked or signed.
- There are 4 designated spaces for wheelchair users.
- The view from this area is clear from obstructions.
- Companions sit next to you.
- There is a steward available for assistance.
- There is space for an assistance dog to rest.
- Seating available in this area includes: flip down seats without armrests.
- There is a toilet with adaptations close to the designated viewing area (within approximately 50m).
- The accessible toilet is located alongside the Box 6-8 corridor.
Toilet with Adaptations (Level 2 - Box 6-8 - Left Hand Transfer)
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Location
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- The toilet surveyed is located alongside the Box 6-8 corridor.
- The distance from the lift exit is 35m.
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Route
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- The most accessible route to the toilet has a standard lift.
- There are manual doors along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 88cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 165cm (width) x 326cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 91cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 94cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 75cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 92cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
