Access Guide
Overview
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors and narrow walkways.
- The ground, first, second and third floors can be accessed via a standard lift and stairs.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located within both the Derek Shackleton and Robin Smith Suites.
- The transfer space varies between left and right in the toilets with adaptations.
- Female and male step-free standard toilet facilities are located in the Derek Shackleton and Robin Smith Suites.
Entrance (Arlott Atrium)
- This entrance is located to the rear of the Rod Bransgrove Pavilion Stand.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors.
- The doors open towards you.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 67cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout all areas.
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Circulation
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- There is a manual door along one of the circulation routes.
- Access throughout may include narrow walkways.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny.
- There may be background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is not consistent throughout.
- Lighting levels vary due to the size of the space.
Hospitality (Derek Shackleton Suite)
- The Derek Shackleton Suite is located on the ground floor of the Rod Bransgrove Pavilion.
- There is step-free level access into the suite.
- The width of the opening is 402cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- There is a bar in this area.
- The height of the counter is 110cm.
- There is not a lowered section at the counter.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
- The type of service provided in this room can vary.
- The layout of the room varies according to what it is being used for.
- There are toilets with adaptations and standard toilets available.
Toilet with Adaptations (Derek Shackleton Suite - Right Hand Transfer)
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Location
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- The toilet surveyed is located to the left side of the Derek Shackleton Suite, on the ground floor of the Rod Bransgrove Pavilion.
- The distance from the Derek Shackleton Suite entrance is 15m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 145cm (width) x 213cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 76cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 86cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There is a vertical grab rail on the right side of the wash basin.
- The wash basin grab rail has a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 102cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There is one coat hook.
- The coat hook is 121cm from the floor.
- The walls and floor have a medium colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Executive Boxes (Hambledon 1)
- The Hambledon executive boxes are located to the right side of the Derek Shackleton Suite, on the ground floor of the Rod Bransgrove Pavilion.
- The box surveyed was Hambledon 1.
- There is step-free level access into the box.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 72cm.
- There is step-free level access throughout.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- The walls and floor visual contrast varies between low and high.
- There is a food and drink counter in this area.
- The height of the counter is 86cm.
- There is not a lowered section at the counter.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
- The type of service provided in this room can vary.
- The layout of the room varies according to what it is being used for.
Lift (Rod Bransgrove Pavilion)
- The lift surveyed is located to the left side of the Derek Shackleton Suite.
- The distance from the Derek Shackleton Suite entrance is 8m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The ground, first, second and third floors can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 89cm.
- The internal dimensions of the lift are 110cm (width) x 136cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Stairs (Arlott Atrium)
- The stairs are located to the far side of the Arlott Atrium.
- The ground and first floors can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm-45cm.
- The steps have open risers.
- Lighting levels vary due to the use of large glazed walls.
Hospitality (Robin Smith Suite)
- The Robin Smith Suite is located on the first floor of the Rod Bransgrove Pavilion, directly ahead as you exit the Rod Bransgrove Pavilion lift.
- There is step-free level access via lift into the suite.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- There is a bar in this area.
- The height of the counter is 110cm.
- There is not a lowered section at the counter.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
- The type of service provided in this room can vary.
- The layout of the room varies according to what it is being used for.
Toilet with Adaptations (Robin Smith Suite - Left Hand Transfer)
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Location
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- The toilet surveyed is located to the right hand side of the Robin Smith Suite, on the first floor of the Rod Bransgrove Pavilion.
- The distance from the Rod Bransgrove Pavilion lift is 28m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
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Access
View
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The width of the opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 214cm (width) x 202cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 141cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 110cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 88cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 93cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a medium colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (to Roof Terrace)
- The stairs are located on the first floor and far side of the Arlott Atrium.
- The first and third floors can be accessed by these stairs.
- There are double manual doors to access the stairwell.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm-45cm.
- The steps have open risers.
Eating and Drinking (Roof Terrace)
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Location and Access
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- The Roof Terrace is located on the third floor of the Rod Bransgrove Pavilion.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free access via ramp into this area.
- The ramp has a steep gradient.
- There are not any level resting areas along the ramp.
- There is a handrail on the left going up.
- There is a single manual door.
- The door opens by sliding.
- The width of the opening is 94cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
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Order and Payment
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- This area has a bar where drinks can be ordered.
- The bar was surveyed.
- The bar is located ahead and to the right as you enter the Roof Terrace.
- There is step-free level access to the bar.
- The height of the bar is 110cm.
- There is a lowered section at the bar.
- The height of the lowered section is 79cm.
- The bar has windows which may affect the ability of someone to lip read.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Seating available in this area includes: chairs without armrests, armchairs and high stools.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Spectator Seating Area
- The seating area is sheltered.
- There is tiered seating in this area.
- Designated spaces for wheelchair users are not available.
- There is standard seating with step-free level access in this area.
- Step-free level access seating is located in the rear row of seating.
- All the other rows of seating have stepped access.
- Seating available includes: flip-down seats without armrests.
- This seating area has a dedicated drink outlet.
