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Altmore Children's Centre

Altmore Infant School, Altmore Avenue, East Ham, London, E6 2BX

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Access Guide

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Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Woodgrange Park.
  • The nearest underground station is East Ham.
  • The nearest DLR station is Beckton.

Opening Times

  • Monday 08:00 - 16:30.
  • Tuesday 08:00 - 16:30.
  • Wednesday 08:00 - 19:00.
  • Thursday 08:00 - 16:30.
  • Friday 08:00 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • Blue Badge On Street Parking View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 220cm x 500cm (7ft 3in x 16ft 5in).
    • On street Blue Badge parking is located on Skeffington Road.
  • Standard On Street Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located outside the venue, on Altmore Avenue.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are long stretches of standard marked parking bays on Altmore Avenue and Skeffington Road.
    • Most of these are reserved for resident permit holders 8.00 - 18.00, Monday - Saturday.
    • There are some pay and display bays.
    • Some of the Blue Badge bays are also reserved for resident disabled permit holders only.

Outside Access (Entrance Gate)

  • This information is for the entrance located on Altmore Avenue.
  • There is level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is / are single.
  • The width of the door opening is 190cm (6ft 3in).

Outside Access (Reception Entrance)

  • This information is for the entrance located to the right after the entrance gate.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 95cm (3ft 1in).

Level Change (Reception Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The width of the ramp/slope is 100cm (3ft 3in).

Outside Access (Old Main Entrance)

  • This information is for the entrance located ahead from the entrance gate.
  • There is not level access into the venue.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 106cm (3ft 6in).
  • Second set of doors View
    • There is a small raised threshold in the doorway.
  • Comments View
    • This entrance is no longer in regular use but it could be used to give access to the lobby containing the accessible toilet rather than pass through the internal rooms.
    • A staff key is required.

Level Change (Old Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the main entrance.
  • The ramp/slope is easy.

Reception

  • The desk/counter is 5m (5yd 1ft) from the reception entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • There is seating without arm rests and a play area in the reception area.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played at various times.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • There are several interconnecting play/activity rooms which can be opened up to make larger spaces.
    • Photograph 4 shows a room off the reception foyer which is used for health-related consultations.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the reception entrance.
    • This accessible toilet is located at the front of the venue, off the lobby after the old main entrance, or internally through the meeting room from the reception foyer.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 161cm x 236cm (5ft 3in x 7ft 9in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 96cm (3ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are waste paper pedal bin disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 132cm (4ft 4in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Comments View
    • From the reception area, the accessible toilet is reached by passing through two of the meeting/play rooms.
    • Alternatively, staff can give access from the outside using the old main entrance.
    • The door to the accessible toilet can be altered to open outwards as required.
    • There is also an accessible toilet with child-size fittings off the early years room.
    • This toilet is 37cm high and has the transfer space with dropdown rail to the right and grab rails on both sides.
    • Baby change facilities are located in the children's accessible toilet.
    • The height of the fixed baby change unit is 100cm (3ft 3in).
    • The unit has fold-down steps to enable older children to climb up.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is normally on duty.
  • Home visits / services are available.
  • Comments View
    • Some of the staff have had training in Signalong, which is a sign-supported speech system based on BSL for babies and children with communication difficulties.
    • Family support workers are available for home visits.