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Ambassadors

The Peacocks Centre, Woking, Surrey, GU21 6GQ

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About this venue

The Ambassadors Cinemas is a six screen cinema complex located within the Peacocks Shopping Centre in Woking town centre. Boasting two digital screens and digital surround sound in all six screens, a wide range of concessions and a comfortable and friendly environment. The Ambassadors Cinemas is the perfect place to watch all the latest blockbuster films.

Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Woking.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Woking.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • The car park type is multi storey.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 23 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 380cm x 480cm (12ft 6in x 15ft 9in).
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 220cm (7ft 3in).
  • On Street Parking and Drop-off Details View
    • There is a designated drop off point.
    • The drop off point is located on level 1 of the Peacocks Shopping Centre.
  • Comments View

Outside Access (The Peacocks Centre)

  • There is level access into the venue.
  • The main doors open (no doors).
  • Comments View
    • This entrance is located on Level 1 of the Peacocks Shopping Centre.

Outside Access (Gloucester Square)

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 130cm (4ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 100cm (3ft 3in) wide.
  • Comments View
    • This entrance is open for access to the theatre, 1 hour before performance times.
    • All other times this entrance is only used to access the Woking Visitor Information Centre.

Reception (Box Office)

  • The reception desk is 2m (6ft 7in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is not a hearing assistance system.
  • Comments View
    • The Box Office is situated next to the Peacocks Centre entrance.

Inside Access (New Victoria Theatre)

  • There is level access to the service.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.

Inside Access (Cinema)

  • There is level access to the service.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.

Cinema

  • Seating and additional access information View
    • Films are mainly mainstream.
    • There are designated spaces for wheelchair users.
    • Wheelchairs may be left with you.
    • It is 4m (4yd 1ft) from the foyer to the accessible toilet.
    • It is 10m (10yd 2ft) from the accessible toilet to the furthest screen.
    • Assistance dogs are allowed in the cinema.
  • Comments View
    • 6 screen(s) is/are accessible to wheelchair users.
    • Concessions are available.
    • The view from the designated spaces is good.
    • Audio described and subtitles performances/films are often available in Screen 2. Headsets are available for loan from the cinema foyer. Please contact the box office for more details.

Theatre

  • There are designated spaces for wheelchair users.
  • Wheelchairs are left with you.
  • This venue does provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the hearing system.
  • A deposit is not required for the sound enhancement system.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • The adapted toilet is 5m from the foyer.
    • The adapted toilet is 5m from the auditorium.
    • For the New Victoria Theatre, for wheelchair users there is 1 space in the stalls and 10 in the Royal Circle.
    • The Rhoda McGaw Theatre has designated spaces at the front and back, this may vary depending on the performance.
    • There is an infra red hearing assistance available, headsets or necklaces are available for loan from the theatre foyer. Stage text is sometimes available, depending on individual shows, please contact the box office for details.
    • There are signed performances available for particular shows, please contact the box office for details.
    • The photograph shows the ramped access to the Royal Circle on the 1st floor.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-M-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift (Cinema)

  • There is a lift for public use.
  • The lift is located in the cinema foyer.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-M-1-2.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 130cm x 110cm (4ft 3in x 3ft 7in).
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Lift (Theatre)

  • There is a lift for public use.
  • The lift is located in the foyer area.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-M-1.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 130cm x 110cm (4ft 3in x 3ft 7in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • The accessible toilet is 30m (33yd) from the accessible entrance.
    • The accessible toilet is located in the theatre foyer on the 1st floor.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 160cm x 190cm (5ft 3in x 6ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • The tap type is lever.
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 110cm (3ft 7in) high.
    • There is a toilet roll holder.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 110cm (3ft 7in) high.
    • There is a sink.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 75cm (2ft 6in) high.
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments View
    • There are 5 identical adapted toilets in total available in the theatre and cinema.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • Comments View
    • Informal talking and large print brochures are available on request from the Box Office.
    • Theatre bars are open on all levels of the theatre 1 hour before, and during performances. There is ample room for a wheelchair user to manoeuvre.
    • Drinking straws and plastic cups are available from all bars.
    • For all general enquiries, please contact 01483 545855.
    • The photograph shows the walkway leading to the cinema screens from the 1st floor. Staff are trained to take TypeTalk calls.