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Astley Ward

Royal Albert Edward Infirmary, Wigan Lane, Wigan, Lancashire, WN1 2NN

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Access Guide

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Introduction

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Wigan.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Wigan Wallgate.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is at the side of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 520cm (11ft 10in x 17ft 1in).
    • The nearest designated bay is 38m (42yd) from the main hospital entrance 1.
    • The furthest designated bay is 70m (77yd) from the main hospital entrance 1.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.
  • Comments View

Outside Access (Main Hospital Entrance 1)

  • This information is for the entrance located at the front of the hospital off Wigan Lane.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 132cm (4ft 4in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 130cm (4ft 3in) wide.
  • Comments View
    • The main hospital entrance 1 is on floor level 2.

Level Change (Main Hospital Entrance 1)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance and leading to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Outside Access (Astley Ward Entrance)

  • This information is for the entrance located on level 2.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 162cm (5ft 4in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are light.
    • The door opening is 172cm (5ft 8in) wide.
  • Comments View
    • The second set of doors are the ward entrance.

Level Change (Main Hospital Corridor)

  • There are various easy to moderate ramps located throughout the hospital corridors.

Reception

  • The desk is 19m (21yd) from the ward entrance .
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • The desk is generally staffed.
  • Lighting levels are medium.
  • There is a bell to attract attention.
  • The bell is at a suitable height for a wheelchair user.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The type of flooring in walkways and corridors is non slip.
  • Lighting levels are medium.

Ward

  • There is level access to the ward.
  • The ward is unisex.
  • There are 3 bays available.
  • There are 3 side rooms available.
  • The area / room / bay surveyed was Bay 1.
  • The area / room / bay is 31m (34yd) from the ward entrance .
  • There are doors to the bay / side room.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are light.
  • The door opening is 194cm (6ft 4in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre between beds.
  • All beds are adjustable.
  • All beds have bedside storage.
  • Bedside services available are television, telephone, radio and games.
  • These services are chargeable.
  • A hoist is available.
  • The hoist is powered overhead.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is an accessible toilet for visitors to use on the ward.
  • There is a standard toilet for visitors to use on the ward.
  • There is a bathroom on the ward.
  • Lighting levels are medium.
  • Opening Times View
    • Monday 19:00 - 20:00.
    • Tuesday 14:00 - 15:00.
    • Tuesday 19:00 - 20:00.
    • Wednesday 14:00 - 15:00.
    • Wednesday 19:00 - 20:00.
    • Thursday 19:00 - 20:00.
    • Friday 14:00 - 15:00.
    • Friday 19:00 - 20:00.
    • Saturday 14:00 - 15:00.
    • Saturday 19:00 - 20:00.
    • Sunday 14:00 - 15:00.

Accessible Bathroom

  • There are accessible bathrooms available.
  • Location and access View
    • The bathroom is unisex.
    • The bathroom is not for the sole use of disabled people.
    • There is pictorial signage on or near the accessible bathroom door.
    • The accessible bathroom is 30m (33yd) from the ward entrance .
    • The accessible bathroom is located in the corridor .
    • There is level access to the accessible bathroom.
  • Features and dimensions View
    • A key is not required for the accessible bathroom.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the door is 126cm (4ft 2in).
    • The door is light.
    • The dimensions of the bathroom are 260cm x 378cm (8ft 6in x 12ft 5in).
    • The bathroom has a non slip floor.
    • Floor manoeuvring space is clear in the bathroom.
  • Position of fixtures View
    • There is a lateral transfer space.
    • The lateral transfer space is 100cm (3ft 3in).
    • As you face the toilet pan the transfer space is on the left.
    • There is a dropdown rail on the transfer side.
    • There is no flush on the transfer side.
  • Features and dimensions View
    • There is not a functional emergency alarm available.
    • It is tied up and out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of fixtures View
    • Wall mounted rails are not available.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is 74cm (2ft 5in) high.
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There are not mirrors in the accessible bathroom.
  • Bath details View
    • There is a bath.
    • The height of the side of the bath from floor level is 64cm (2ft 1in).
    • The tap type is lever.
    • There is not a mixer tap.
    • There is not a shower over the bath.
    • There are not wall mounted handrails available.
  • Wheel in shower details View
    • There is not a wheel in shower.
  • Colour contrast and lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Standard Bathroom

  • The standard bathroom is 32m (35yd) from the ward entrance.
  • The standard bathroom is located in the corridor .
  • There is level access from an accessible entrance.
  • Lighting levels are medium.
  • The facilities available in the standard bathroom include a toilet, a bath, a sink and an emergency cord.

Accessible Shower

  • Accessible shower facilities are available.
  • The showers are located as you enter the ward.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a shower chair.
  • Other facilities available are toilet and sink.
  • There is level access to the services from the shower facilities.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located off the corridor.
    • This accessible toilet is approximately 35m (38yd 10in) from the ward entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The door is light.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The dimensions of the accessible toilet are 163cm x 260cm (5ft 4in x 8ft 6in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 138cm (4ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Volunteers are available for help and assistance. Volunteers are located on the desks just inside main hospital entrance 1, main hospital entrance 2 and just inside the Christopher Home Building entrance.
  • Comments View
    • Disability Awareness Training
    • All Trust staff undertake disability awareness training as part of their Equality and Diversity training.
    • Assistance Dogs
    • Assistance dogs are welcome in the hospital and the Outpatient areas.
    • However, assistance dogs are not allowed into direct multi-patient clinical areas, such as wards, due to Infection Control and also other reasons.
    • Staff are usually asked to accommodate a side room or visiting area for patients that require an assistance dog or people visiting with an assistance dog.
    • Patient Information
    • Patient information and correspondence can be requested in large print, Braille, audio and in other languages.
    • To request these documents please contact the ward / department.Mobility Aids
    • Mobility aids available within the hospital include bariatric beds and wheelchairs, manual hoists, hoist slings, tri wheel walkers, walking sticks, walking frames, crutches and commodes which are all available on request.
    • There is no charge for mobility aids.
    • Volunteers
    • Volunteers are available for help and assistance.
    • Volunteers are located at the desks just inside main hospital entrance 1, main hospital entrance 2 and just inside the Christopher Home Building entrance.
    • Language Interpreters
    • British Sign Language interpreters can be provided on request.
    • An interpreter service is provided for patients whose first language is not English.
    • Hearing Assistance
    • Portable hearing loops are available on request.
    • Typetalk
    • Switchboard staff are Typetalk aware.
    • Children
    • Children are welcome within the hospital, however, visiting with children under the age of 12 is discouraged, unless the patient is a parent, brother or sister.
    • Wheelchair Assistance
    • Wheelchair assistance is available on request. Wheelchair assistance can be arranged at the Volunteers Desk on arrival at the hospital. Alternatively you can contact the ward / department you are attending, prior to your visit.
    • Motorised Scooters
    • Motorised scooters are allowed within the hospital.