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Bereavement Centre

Royal Preston Hospital, Sharoe Green Lane, Preston, Lancashire, PR2 9HT

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Access Guide

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Introduction

  • Services / facilities within the building include Beverment centre, Health and Wellbeing.

Opening Times

  • Monday 09:00 - 16:30.
  • Tuesday 09:00 - 16:30.
  • Wednesday 09:00 - 16:30.
  • Thursday 09:00 - 16:30.
  • Friday 09:00 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Preston.

Parking Charges Update from the Trust

  • Comments View
    • Lancashire Teaching Hospitals NHS Foundation Trust has announced changes to public car parking charges, effective from 1 July 2017.
    • Charges are also being introduced for Blue Badge holders. The aim of the national Blue Badge scheme is to support disabled drivers to park close to their destination. Mobility benefits include a component for travel and transport, and disabled drivers in receipt of welfare benefits may be eligible to claim back the cost of hospital parking from the Healthcare Travel Cost Scheme.
    • Details of the new charges:
    • Up to 30 minutes FREE
    • Up to 1 hour 2.50
    • Up to 2 hours £3.50
    • Up to 4 hours £5.50
    • Up to 6 hours £6.00
    • Up to 8 hours £8.00
    • More than 8 hours £10.00
    • The same charges apply to both blue badge holders and other car park users at the majority of hospital trusts in the region.
    • Healthcare Travel Costs Scheme (HTCS):
    • If you are referred to us for NHS treatment or diagnostic tests by your doctor, dentist or other health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).
    • Free parking is also provided for cancer patients, renal patients, parents/guardians of neonatal patients, intensive care visitors, and families of long stay patients. Exemption letters can be provided by ward managers and will be required when exiting the car parks. Dialysis patients can obtain a temporary car parking permit from the Dialysis Unit, allowing parking in the designated car park spaces allocated specifically for dialysis patients.
    • Discounted seven day tickets are available to patients and visitors for £10. Information about discounted tickets is displayed at the pay stations and tickets can be purchased from the General Office at both hospitals.
    • Drop off points are available on both hospital sites and are clearly signposted.
    • General Office hours are 09.00 – 16.30, Monday to Friday (excluding bank holidays).
    • If you have a query or need advice about parking options and charges please contact :
    • General Office, Chorley and South Ribble Hospital 01257 245661
    • Car Parking Office, Chorley and South Ribble Hospital: 01257 245999
    • General Office, Royal Preston Hospital 01772 522528
    • Car Parking Office, Royal Preston Hospital 01772 523166.
  • Comments View
    • Lancashire Teaching Hospitals NHS Foundation Trust has announced changes to public car parking charges, effective from 1 July 2017.
    • Charges are also being introduced for Blue Badge holders. The aim of the national Blue Badge scheme is to support disabled drivers to park close to their destination. Mobility benefits include a component for travel and transport, and disabled drivers in receipt of welfare benefits may be eligible to claim back the cost of hospital parking from the Healthcare Travel Cost Scheme.
    • Details of the new charges:
    • Up to 30 minutes FREE
    • Up to 1 hour 2.50
    • Up to 2 hours £3.50
    • Up to 4 hours £5.50
    • Up to 6 hours £6.00
    • Up to 8 hours £8.00
    • More than 8 hours £10.00
    • The same charges apply to both blue badge holders and other car park users at the majority of hospital trusts in the region.
    • Healthcare Travel Costs Scheme (HTCS):
    • If you are referred to us for NHS treatment or diagnostic tests by your doctor, dentist or other health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).
    • Free parking is also provided for cancer patients, renal patients, parents/guardians of neonatal patients, intensive care visitors, and families of long stay patients. Exemption letters can be provided by ward managers and will be required when exiting the car parks. Dialysis patients can obtain a temporary car parking permit from the Dialysis Unit, allowing parking in the designated car park spaces allocated specifically for dialysis patients.
    • Discounted seven day tickets are available to patients and visitors for £10. Information about discounted tickets is displayed at the pay stations and tickets can be purchased from the General Office at both hospitals.
    • Drop off points are available on both hospital sites and are clearly signposted.
    • General Office hours are 09.00 – 16.30, Monday to Friday (excluding bank holidays).
    • If you have a query or need advice about parking options and charges please contact :
    • General Office, Chorley and South Ribble Hospital 01257 245661
    • Car parking Office, Chorley and South Ribble Hospital: 01257 245999
    • General Office, Royal Preston Hospital 01772 522528
    • Car parking Office, Royal Preston Hospital 01772 523166.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open automatically.
  • The doors are single width.
  • The door opening is 106cm (3ft 6in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Reception

  • The desk/counter is 7m (7yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The desk/counter is staffed.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • There is a bell to attract attention.
  • The bell is at a suitable height for a wheelchair user.
  • There is sufficient space to write or sign documents on the desk/counter.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 7m (7yd 1ft) from the main entrance.
  • There is level access into the waiting room / area.
  • There are doors into the waiting room / area.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.
  • The type of flooring is carpet.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • Announcements are in person.
  • The room does not have background music playing.
  • There is not a television.
  • Vending machines are not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The hearing assistance system is available only on request.
  • The system is a portable loop.
  • This venue does not play background music.
  • The type of flooring in walkways and corridors is carpet.
  • The lighting levels are varied.

Other Floors

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are G, 1.
  • Steps View
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are Health and Wellbeing.

Consultation / Treatment Room

  • There are 3 consultation/treatment rooms available.
  • The room surveyed was Consultation.
  • The consultation / treatment room is 7m (7yd 1ft) from the main entrance.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 75cm (2ft 6in) wide.
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located in the reception area.
    • This accessible toilet is approximately 6m (6yd 1ft) from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The door is light.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 146cm x 270cm (4ft 9in x 8ft 10in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 68cm (2ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 108cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is not a soap dispenser.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.

Standard Toilet(s)

Additional Info Health

  • Disability awareness / equality training can be provided for hospital staff.
  • Disability awareness training are provided for staff.
  • The most commonly produced documents could be provided in other formats.
  • Documents in Braille, large print, audio, different languages and voice recognition CD format can be requested.
  • Assistance dogs are allowed in most areas of the hospital.
  • Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Staff are Text Relay aware.
  • Switchboard staff are Text Relay aware.
  • Help with luggage is generally available for inpatients.
  • The mobility aids available include mobile hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • There is not a charge for mobility aids.
  • Children are welcomed at the venue.
  • Portable hearing loops can be provided on request.
  • A mobility scooter charging point is not available at the venue.