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Blackhorse Road Station

233 Blackhorse Road, Walthamstow, London, E17 6NH

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Access Guide

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Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Walthamstow.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Blackhorse Road.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The car park is off Forest Road across from the venue.
    • There are 6 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 350cm x 350cm (11ft 6in x 11ft 6in).
    • The nearest designated bay is 155m (170yd) from the main entrance.
    • The furthest designated bay is 180m (197yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does have to cross a road.
    • The road is generally busy.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 260cm (8ft 6in) wide.

Inside Access

  • There is not level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • The lighting levels are varied.

Reception (Ticket Counter)

  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Train Station

  • There are generally 3 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • There is not a ticket office.
  • The train companies operating from within this station are London Overground, London Underground (Victoria Line).
  • There is not a taxi rank at the station.
  • All key concourse shops and services have level access.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1-2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • Staff help available opening times
    • Monday - Friday 24 Hours a Day
    • Saturday 24 Hours a Day
    • Sunday 24 Hours a Day.

Train Station Platform

  • This information is for platform(s) 1.
  • The platform(s) accessed by steps only is / are 1-2.

Other Floors

  • Steps View
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • An escalator can be used to access the underground station.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.