You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 18:00.
• Tuesday 08:00 - 18:00.
• Wednesday 08:00 - 18:00.
• Thursday 08:00 - 18:00.
• Friday 08:00 - 18:00.
• Saturday 08:30 - 18:00.
• Sunday 10:00 - 16:00.

You are on Location. Skip to the next section.

Location

• The venue is located within The Howard Centre.
• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Welwyn Garden City.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Howard Centre.
  • The car park is located off Osborne Way.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is a designated drop off point.
• Comments View
  • Please see the separate Howard Centre guide for parking details.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is step-free access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 150cm.

You are on Counter (Checkout). Skip to the next section.

Counter (Checkout)

• The counter is 5m (5yd 1ft) from the entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 90cm (2ft 11in).
• There is not a lowered section.
• There is not a hearing assistance system.
• Lighting levels are good.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 18/05/2021.
• The hearing assistance system was not working at the time of testing.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Counter (Pharmacy). Skip to the next section.

Counter (Pharmacy)

• The counter is 15m (16yd 1ft) from the entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 110cm (3ft 7in).
• There is a lowered section.
• The height of the lowered section of the counter is 78cm.
• There is not a hearing assistance system.

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• Comments View
  • Chairs with and without armrests are available by the pharmacy counter.
  • There is a small consultation room available to the right of the counter.
  • There is a single, manual door, which opens towards you (pull) to a with a width of 85cm to the consultation room.
  • The door may be difficult to open.
  • Chairs without armrests are available in the consultation room.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are not available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• The Howard Centre link (new tab) - click here.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.