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Bush Hill Park Station

St Marks Road, Enfield, London, EN1 1BA

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Bush Hill Park.
  • The venue is not situated on a road which has a steep gradient.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • There are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 500cm x 400cm (16ft 5in x 13ft 1in).
    • The nearest designated bay is 20m (22yd) from the main accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does have a height restriction barrier.
    • The maximum height is 225.
  • Comments View
    • The car park is located at Queen Anne's Parade entrance providing level access to platform 2.
    • The car park is 20m from the venue's entrance.
    • The convenient dropoff point is located outside both entrances.

Outside Access (Queen Anne's Place)

  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 105cm (3ft 5in) wide.

Outside Access (St Marks Road)

  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 130cm (4ft 3in) wide.

Reception (Ticket Office)

  • The reception desk is 4m (13ft 1in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Comments View
    • The ticket office is open Monday to Friday 06:45-20:00 and Saturday 06:45-19:10.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 20:00 - 06:30.
  • The train companies operating from within this station are National Express.
  • There is a taxi rank at the station.
  • The taxi rank is located next to the car park, Queen Anne's Place entrance.
  • The taxi rank is 20m (22yd) from the accessible entrance.
  • Shops and services within the station include a snack shop.
  • There are 2 platform(s) in the station.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) which has/have level access is / are 1-2.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 25m (27yd 1ft) from the accessible entrance.
    • This accessible toilet is located on Platform 1.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding.
    • The dimensions of the accessible toilet are 155cm x 230cm (5ft 1in x 7ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on platform one.
    • The female toilet(s) is/are approximately 25m (27yd 1ft) from the accessible entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on Platform 1.
    • The male toilet(s) is/are approximately 25m (27yd 1ft) from the accessible entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.