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Capitol

11-21 London Road, Forest Hill, Lewisham, London, SE23 3TW

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Forest Hill.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Forest Hill.

Opening Times

  • Monday 08:00 - 00:00.
  • Tuesday 08:00 - 00:00.
  • Wednesday 08:00 - 00:00.
  • Thursday 08:00 - 00:00.
  • Friday 08:00 - 01:00.
  • Saturday 08:00 - 01:00.
  • Sunday 08:00 - 00:00.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located on London Road.
  • There is not level access into the venue.
  • The main doors open both ways.
  • The doors are double width.
  • The doors are light.
  • The door opening is 152cm (4ft 12in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Outside Access (Accessible Entrance)

  • This information is for the entrance located at the side of the building.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 93cm (3ft 1in) wide.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.

Lift

  • There is a lift for public use.
  • The lift is located near to the adapted toilet.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are LG-G.
  • The lift is 10m (32ft 10in) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 89cm x 140cm (2ft 11in x 4ft 7in).
  • The lighting level in the lift is low.
  • Comments View
    • The bar has a split level, accessible via the platform lift or steps.
    • A key to the lift is available from the bar, if required.

Eating and Drinking

  • The bar does serve food.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The distance between the floor and the lowest table is 71cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held only.
  • Menus are available in Braille.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is a traditional pub menu.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • The accessible toilet is 15m (16yd 1ft) from the accessible entrance.
    • The accessible toilet is located on the upper level.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of bar staff.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 250cm x 195cm (8ft 2in x 6ft 5in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 95cm (3ft 1in).
    • The tap type is lever.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There are baby changing facilities in the accessibe toilet.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.