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Cashiers Desk

Princess Elizabeth Hospital, Rue Mignot, St Andrews, Guernsey, GY6 8TW

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Access Guide

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Introduction

  • The Cashiers desk is located in the main reception area.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located immediately outside the main entrance.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 6 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 340cm x 420cm (11ft 2in x 13ft 9in).
    • The nearest designated bay is 18m (19yd 2ft) from the main entrance.
    • The furthest designated bay is 30m (32yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the main building.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 106cm (3ft 6in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically (towards you).
    • The doors are double width.
    • The door opening is 140cm (4ft 7in) wide.
  • Comments View
    • This entrance gives access to level 1 of the main building.
    • Manual wheelchairs are available to transfer patients.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 10m (10yd 2ft) from the main entrance.
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • No chairs are permanently fixed.
  • Chairs with armrests are available.
  • All chairs have armrests.
  • No tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a television.
  • Vending machines are not available.
  • There is not a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are bright.

Counter (Cashiers Desk)

  • The counter is 8m (8yd 2ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is a bell to attract attention.
  • The bell is not at a suitable height for a wheelchair user.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 105cm (3ft 5in).
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • Lighting levels are bright.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located in the corridor off the rear of the reception area.
    • This accessible toilet is approximately 32m (34yd 2ft) from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards and outwards.
    • The door is locked by a twist lock.
    • The door is light.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 180cm x 230cm (5ft 11in x 7ft 7in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 102cm.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Changing Facilities View
    • Baby changing facilities are available within this accessible toilet.
    • The height of the baby change table once extended is 75cm (2ft 6in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in different languages.
  • Water bowls for assistance dogs are available.
  • There is not a dog toilet or toileting area.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.