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Children's Clinic South

Nottingham University Hospitals NHS Trust, Queen’s Medical Centre Campus, Derby Road, Nottingham, NG7 2UH

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Access Guide

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Introduction

  • Comments View
    • The Children's Clinic South is located on B floor of South Block.

Opening Times

  • Access is by appointment only.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Dunkirk.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Nottingham.

Parking (Main Entrance Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for Blue Badge holders.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 470cm (11ft 6in x 15ft 5in).
    • The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 280cm (9ft 2in).
  • On Street Parking and Drop-off Details View
    • There is a designated drop off point.
    • The drop off point is located outside the main entrance, in the car park.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.
  • Comments View

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the hospital.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 156cm (5ft 1in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 160cm (5ft 3in) wide.
  • Comments View
    • The main entrance gives access to B floor of the hospital via the Central Area.
    • It is possible to access all areas of the hospital via the main entrance.

Outside Access (Clinic Entrance)

  • This information is for the entrance located on floor B of South Block.
  • There is level access into the venue.
  • Level access is via lift.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are light.
  • The door opening is 144cm (4ft 9in) wide.

Reception

  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk does not have a low (76cm or lower) section.
  • The desk is generally staffed.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • There is not a prescription box.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Wayfinding signage is available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • The lighting levels are bright.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 1m (3ft 3in) from the clinic entrance.
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • The type of flooring is vinyl.
  • All chairs are permanently fixed.
  • Chairs with armrests are not available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The room does not have background music playing.
  • There is a television.
  • Subtitles are not available.
  • Vending machines are not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are bright.

Consultation / Treatment Room (Room 1)

  • There are 10 consultation/treatment rooms available.
  • The room surveyed was 1.
  • The consultation / treatment room is 12m (13yd) from the clinic entrance .
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 82cm (2ft 8in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • There is not a chair.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • The room does not have background music playing.
  • A flashing alarm is not available.
  • A vibrating alarm is not available.
  • Lighting levels are bright.

Consultation / Treatment Room (Rom 8)

  • There are 10 consultation/treatment rooms available.
  • The room surveyed was 8.
  • The consultation / treatment room is 34m (37yd) from the clinic entrance .
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are light.
  • The door opening is 82cm (2ft 8in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • There is not a chair.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • The room does not have background music playing.
  • A flashing alarm is not available.
  • A vibrating alarm is not available.
  • Lighting levels are bright.

Consultation / Treatment Room (Phlebotomy Room)

  • The consultation / treatment room is 12m (13yd 4in) from the clinic entrance.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are light.
  • The door opening is 82cm (2ft 8in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • Lighting levels are bright.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located on the right as you enter the clinic.
    • This accessible toilet is 5m (5yd 1ft) from the clinic entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a sliding bolt.
    • The door weight is light.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The dimensions of the accessible toilet are 200cm x 180cm (6ft 7in x 5ft 11in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 84cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • The emergency alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 115cm (3ft 9in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 84cm (2ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the grab rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located within the adapted toilet.
    • The height of the baby change table once extended is 92cm (3ft ).
    • Inside the venue, there is level access to the baby change facility.
    • The photograph on the right shows the baby changing facility.

Standard Toilet(s)

Additional Info

  • Disability awareness training is available for staff.
  • The most commonly used documents can be produced in different formats on request.
  • Different formats may include Braille, large print, different languages, voice recognition CD and audio.
  • Staff will be happy to arrange for a British Sign Language communicator to be available. Please contact the clinic / service within a reasonable amount of time prior to your appointment to request this.
  • Thebigword Interpreting Service provides interpreters for people receiving care from Nottingham University Hospitals.
  • An interpreter can be booked either via hospital staff or by calling the agency direct on 0870 748 8000.
  • Punjabi, Hindi and Urdu are the core languages covered. Also covered are
  • Bengali, Polish, Kurdish, Chinese, Farsi, Arabic, Turkish and Gujarati along with Mirpuri and Sylheti dialects.
  • In core languages the Agency guarantees an interpreter within two hours.
  • Other languages are also offered - please contact the Agency for advice.
  • The Patient Advice and Liaison Service (PALS) can provide advice and support for accessing these services. They can be contacted on 0800 183 0204 or by visiting the office in the B floor central route behind the main reception area.
  • Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as intensive care units, should be contacted in advance.
  • Switchboard staff are Type Talk aware.
  • Help with luggage is available for inpatients.
  • The mobility aids available in the hospital include mobile hoists, wheelchairs, motorised wheelchairs, tri wheel walkers, shower chairs, bath hoists, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • There is no charge for mobility aids.
  • To obtain mobility aids please contact a nurse/doctor.
  • There is not a mobility scooter charging point at the hospital.
  • Portable hearing loop systems are not available at the hospital.
  • Children are generally welcomed in most departments but should be accompanied by an adult.