Access Guide
Introduction
- Services / facilities within the building include Municiple Bank, Council Chambers, a viewing gallery, Customer Services, Local Offices and Council Offices.
- Services / facilities within the grounds include the Registry Office.
- Related link Civic Centre Registry Office.
- Https://www.accessable.co.uk/north-lanarkshire-council/access-guides/civic-centre-registry-office
- Related link Motherwell Concert Hall.
- Https://www.accessable.co.uk/north-lanarkshire-council/access-guides/motherwell-concert-hall
- Related link Motherwell Theatre.
- Https://www.accessable.co.uk/north-lanarkshire-council/access-guides/motherwell-theatre
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Airbles.
Opening Times
- Monday 08:45 - 16:45.
- Tuesday 08:45 - 16:45.
- Wednesday 08:45 - 16:45.
- Thursday 08:45 - 16:45.
- Friday 08:45 - 16:15.
- Saturday Closed.
- Sunday Closed.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open automatically (by revolving).
- The door opening is 140cm (4ft 7in) wide.
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Comments
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- There is a push control to the right of the door frame for slower automatic operation.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the building, accessed off Airbles Road.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders can booked in advance.
- There is/are 6 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 510cm x 620cm (16ft 9in x 20ft 4in).
- The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is block paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located at the front of the building.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
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Comments
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- There is controlled entry to the car park.
- It is recommended to book Blue Badge bays in advance as the car park is mainly for elected members and staff.
- There are four bays near the main entrance and two additional bays to the left just past the barriers.
- At lower level to the rear of the building there are 10+ additional Blue Badge bays in the Motherwell Concert Hall and Theatre car park.
Reception
- The desk is 12m (13yd 4in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high (110cm+).
- The desk has a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- Key fobs are required for most internal doors, which can be obtained from reception.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2-3-4-5.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the right of the building opposite reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3-4-5.
- The lift is 15m (16yd 1ft) from the main entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 86cm (2ft 10in).
- The dimensions of the lift are 144cm x 124cm (4ft 9in x 4ft 1in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Level Change (Gallery)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the right of the gallery.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp or slope is 130cm (4ft 3in).
- There is a / are step(s) to access this area / service.
- The step(s) is / are located leading up to gallery seating.
- There is / are 2 step(s) to the area / service.
- The lighting levels at the steps are bright.
- The step(s) is/are not clearly marked.
- The step(s) is / are deep.
- The steps do have handrails.
- The handrails are on both sides.
- The ramp/slope does bypass the step(s).
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Comments
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- The ramp provides access to the rear row, where there is designated space for wheelchair users.
- There are further steps down to the front row seating.
Accessible Toilet (Ground Floor)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 30m (32yd 2ft) from the main entrance.
- The accessible toilet is located at the rear of the venue.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 142cm x 174cm (4ft 8in x 5ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The hand dryer is 105cm (3ft 5in) high.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
Accessible Toilet (4th Floor)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 15m (16yd 1ft) from the lift.
- The accessible toilet is located on the fourth floor.
- There is level access to the accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 147cm x 207cm (4ft 10in x 6ft 9in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is not a toilet roll holder.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
Standard Changing Room (5th Floor)
- There are standard changing rooms available.
- The standard changing room is 13m (14yd 8in) from the lift.
- The standard changing rooms are located on the fifth floor.
- There is level access to the standard changing rooms.
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a medium step.
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Comments
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- There are 2 similar changing rooms here which are generally for the use of local member groups.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located to the rear of the venue.
- The female toilets are 26m (28yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located to the rear of the venue.
- The male toilets are 31m (33yd 2ft) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
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Comments
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- There are further standard toilets on other floors. Female standard toilets are in the main corridors and male standard toilets are near the fire escape stairs.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are available in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- The assistance dog toilet area is located near the car park.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level (unknown at time of research).
- Home visits / services are available.
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Comments
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- There is a wheelchair available to borrow. Please contact a member of staff.