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Concessionary Travel

Enfield Civic Centre, Silver Street, Enfield, London, EN1 3XY

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Enfield.
  • There is a bus stop within 150m (164yds) of the venue.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Enfield Town.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Parking (Main Entrance)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 6 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 220cm x 500cm (7ft 3in x 16ft 5in).
    • The nearest designated bay is 8m (26ft 3in) from the main entrance.
    • The furthest designated bay is 30m (33yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The patron does not have to cross a road.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.
  • Comments View
    • The designated bays are located at the front of the venue.

Parking (Car Park Entrance)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is at the back of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 290cm x 440cm (9ft 6in x 14ft 5in).
    • The nearest designated bay is 10m (32ft 10in) from the car park entrance.
    • The furthest designated bay is 12m (13yd) from the car park entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is not a dropped kerb / non stepped access from the car park to the venue.
    • The patron does not have to cross a road.
    • The car park does have a height restriction barrier.
    • The maximum height is 210.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is level access into the venue.
  • The main doors open by revolving.
  • The doors are double width.
  • The door opening is 300cm (9ft 10in) wide.

Outside Access (Car Park Entrance)

  • This information is for the entrance located at the rear of the school.
  • There is not level access into the venue.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 134cm (4ft 5in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The door opening is 113cm (3ft 8in) wide.
  • Comments View
    • There is a third door which opens automatically, is double and 154cm in width.

Level Change (Car Park Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located behind the car park entrance doors.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There are steps to access this area / service.
  • The steps are located behind the car park entrance doors.
  • There is / are 3 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Reception (Enquiries)

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-UG.
    • There are 6 steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.

Lift (Platform)

  • There is a lift for public use.
  • The lift is located to the right as you enter.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-UG.
  • The lift is 3m (9ft 10in) from main entrance.
  • The clear door width is 81cm (2ft 8in).
  • The dimensions of the lift are 131cm x 44cm (4ft 4in x 1ft 5in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Outside Access (Concessionary Travel Entrance)

  • This information is for the entrance located on the upper ground floor, in Zone D.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 83cm (2ft 9in) wide.

Outside Access (Concessionary Travel Entrance - From Lift)

  • This information is for the entrance located on the upper ground floor, in Zone D.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 84cm (2ft 9in) wide.

Reception

  • The reception desk is 4m (13ft 1in) from the entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Lighting levels are medium.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.