You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include the information centre, ticket sales, The Horseshoe Bar, White Tower Restaurant, Paradise Room and The Attic.
• Services / facilities within the grounds include Blackpool Pleasure Beach, Big Blue Hotel, Globe Theatre, Blackpool Pleasure Beach Arena, Ripley's Believe it or Not, Burger King, Coasters, Big Pizza Kitchen, thrill and family rides and fast food outlets.
• Blackpool Pleasure Beach link (new tab) - click here.
• Big Blue Hotel link (new tab) - click here.
• Globe Theatre - Blackpool Pleasure Beach link (new tab) - click here.
• Horseshoe Bar - Blackpool Pleasure Beach link (new tab) - click here.
• Blackpool Pleasure Beach Arena link (new tab) - click here.
• Ripley's Believe it or Not link (new tab) - click here.
• White Tower Restaurant - Blackpool Pleasure Beach link (new tab) - click here.
• Burger King - Blackpool Pleasure Beach link (new tab) - click here.

You are on Introduction. Skip to the next section.

Introduction

• Coasters - Blackpool Pleasure Beach link (new tab) - click here.
• Big Pizza Kitchen - Blackpool Pleasure Beach link (new tab) - click here.
• Paradise Room - Blackpool Pleasure Beach link (new tab) - click here.
• The Attic - Blackpool Pleasure Beach link (new tab) - click here.

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• Comments View
  • The venue can provide wheelchairs for use on a first come first served basis.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Blackpool Pleasure Beach.
• There is a tram stop within 150m (164yds) of the venue.
• The name of the nearest tram stop is Blackpool Pleasure Beach.

You are on Opening Times. Skip to the next section.

Opening Times

• Please contact the venue for details of opening times.
• Please click here for information on opening times.

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• Comments View
  • The venue opens 1 hour before Blackpool Pleasure Beach.

You are on Parking (Balmoral Road). Skip to the next section.

Parking (Balmoral Road)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located to the left of the venue.
  • The car park type is open air/surface.
  • There is/are 5 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 340cm x 480cm (11ft 2in x 15ft 9in).
  • The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 35m (38yd 10in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop off Point View
  • There is not a designated drop off point.
• Comments View
  • Balmoral Road car park has two charging stations for electric cars (photographs 7 and 8).
  • The height to the highest function is 130cm.
  • There are also car parks located at Ocean Boulevard, Bond Street and Blackpool Arena.

You are on Outside Access (Ticket Sales Entrance). Skip to the next section.

Outside Access (Ticket Sales Entrance)

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• Entrance View
  • This information is for the entrance located in the car park area.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 132cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.

You are on Outside Access (Information Centre Entrance). Skip to the next section.

Outside Access (Information Centre Entrance)

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• Entrance View
  • This information is for the entrance located to the right of the ticket sales entrance.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 156cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.

You are on Outside Access (Promenade Entrance). Skip to the next section.

Outside Access (Promenade Entrance)

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• Entrance View
  • This information is for the entrance located off the Promenade.
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 164cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Outside Access (Park Entrance - Noah's Ark). Skip to the next section.

Outside Access (Park Entrance - Noah's Ark)

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• Entrance View
  • This information is for the entrance located beyond the ticket sales area.
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 138cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • Once inside the first set of doors you pass through security (photographs 3 and 4).
  • The security entrance doorways are 79cm wide.
  • There is also a turnstile system to go through (photograph 5).
  • The width of the turnstiles are 82cm.
  • There are 3 wheelchair and pushchair access points, one at each end of the turnstiles and one in the centre (photograph 6).
  • Once through the turnstiles or wheelchair/pushchair access points you will enter into the park through a set of doors (photograph 7).
  • The doors open away from you (push), are double, permanently held open and have a width of 138cm.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is ramped/sloped and stepped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 148cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 144cm.
• Ramp/Slope View
  • The ramp/slope is located beyond the second entrance doors.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope does not bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 5cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Entrance (Internal Entrance). Skip to the next section.

Entrance (Internal Entrance)

• This information is for the entrance located to the right of the promenade entrance.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 146cm.
• Comments View
  • This entrance is only open when Blackpool Pleasure Beach is open.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are medium.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the café.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the main entrance.
• The distance between the floor and the lowest table is 41cm (1ft 4in).
• The distance between the floor and the highest table is 103cm (3ft 5in).
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • The height of the buffet bar is 133cm (photograph 6).

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
  • The accessible toilet is located at the rear of the venue.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 152cm x 230cm (4ft 12in x 7ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is a/are coat hook(s).
  • The coat hook is not within 120cm (3ft 11in) from floor level.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 93cm (3ft 1in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.
• Comments View
  • The nearest standard toilets are in the Blackpool Pleasure Beach ticket sales area.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in Blackpool Pleasure Beach car park.