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Court Hill House

Court Hill, Chipstead, Surrey, CR5 3NQ

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Accessibility Guide

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Introduction

  • Services / facilities within the building include residential accommodation.

Opening Times

  • The venue is open 24hrs and please contact the venue for details of opening times.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Chipstead.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is located at the side of the building.
    • The car park type is open air/surface.
    • There is/are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.
  • Comments
    • Please ensure the gate to car park is kept closed at all times.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 85cm (2ft 9in).
  • Second set of doors
    • There is a small raised threshold in the doorway.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 85cm (2ft 9in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to and in front of the main entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The type of flooring in walkways and corridors is carpet.
  • The lighting levels are varied.

Ward

  • The ward is unisex.
  • There are 10 side rooms available.
  • There are doors to the bay / side room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre between beds.
  • All beds are adjustable.
  • All beds have bedside storage.
  • Bedside services available are television.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • There is an accessible toilet for visitors to use on the ward.
  • There is a standard toilet for visitors to use on the ward.
  • There is a bathroom on the ward.
  • Lighting levels are medium.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-1.
    • There are 14 steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located to the right as you enter.
  • The lift is 5m (5yd 1ft) from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments
    • There is a flip down seat 67cm high.

Accessible Toilet

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • There is no signage on or near the toilet door.
    • The accessible toilet is located to the left as you enter and then left again.
    • The accessible toilet is 13m (14yd 8in) from the main entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The door weight is heavy.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 155cm x 235cm (5ft 1in x 7ft 9in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 77cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 110cm (3ft 7in) high.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 120cm (3ft 11in) high.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is good.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

Accessible Bathroom (Ground Floor)

  • There are accessible bathrooms available.
  • The bathroom is unisex.
  • The bathroom is for the sole use of disabled people.
  • There is no additional signage on or near the accessible bathroom door.
  • The accessible bathroom is 17m (18yd 1ft) from the main entrance.
  • There is level access to the accessible bathroom.
  • A key is not required for the accessible bathroom.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the door is 90cm (2ft 11in).
  • The door weight is heavy.
  • The dimensions of the bathroom are 290cm x 255cm (9ft 6in x 8ft 4in).
  • The bathroom has a non-slip floor.
  • Floor manoeuvring space is clear in the bathroom.
  • There is a lateral transfer space.
  • The lateral transfer space is 220cm (7ft 3in).
  • As you face the toilet pan the transfer space is on the left.
  • There is a dropdown rail on the transfer side.
  • There is no flush on the transfer side.
  • No emergency alarm is fitted in the bathroom.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
  • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the right.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 113cm (3ft 8in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is 76cm (2ft 6in) high.
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There are mirrors in the accessible bathroom.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • There is a bath.
  • The height of the side of the bath from floor level is 54cm (1ft 9in).
  • The height is adjustable.
  • A hoist is available.
  • The tap type is twist/turn.
  • There is a mixer tap.
  • There is a shower over the bath.
  • The shower control type is twist/turn.
  • There are wall mounted handrails available.

Standard Toilet(s) (First Floor)

Accessible Bathroom (First Floor)

  • There are accessible bathrooms available.
  • Location and access
    • It was possible to access the bathroom during the survey.
    • The bathroom is unisex.
    • There is no additional signage on or near the accessible bathroom door.
    • The accessible bathroom is 7m (7yd 1ft) from the lift.
    • There is level access to the accessible bathroom.
    • This is by lift.
  • Features and dimensions
    • A key is not required for the accessible bathroom.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the door is 87cm (2ft 10in).
    • The door weight is light.
    • The dimensions of the bathroom are 290cm x 256cm (9ft 6in x 8ft 5in).
    • The bathroom has a non slip floor.
    • Floor manoeuvring space is clear in the bathroom.
  • Position of fixtures
    • There is a lateral transfer space.
    • The lateral transfer space is 115cm (3ft 9in).
    • As you face the toilet pan the transfer space is on the right.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
  • Features and dimensions
    • There is not a functional emergency alarm available.
    • No emergency alarm is fitted in the bathroom.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 104cm (3ft 5in) high.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is 73cm (2ft 5in) high.
    • The tap type is lever.
    • There is not a mixer tap for the sink.
    • There are mirrors in the accessible bathroom.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath details
    • There is a bath.
    • The height of the side of the bath from floor level is 65cm (2ft 2in).
    • The height is adjustable.
    • The tap type is twist/turn.
    • There is a mixer tap.
    • There is a shower over the bath.
    • The shower control type is twist/turn.
    • There are not wall mounted handrails available.
  • Colour contrast and lighting
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Additional Info Health

  • Disability awareness training is provided for staff.
  • The most commonly produced documents could be provided in other formats.
  • Documents in Braille, large print and different languages format can be requested.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The mobility aids available include wheelchairs and walking frames.