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Crawley Town Hall

The Boulevard, Crawley, West Sussex, RH10 1UZ

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Access Guide

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Opening Times

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 18:00.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 18:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Crawley.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Crawley.

Parking (Multi-Storey)

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is at the back of the venue.
    • The car park type is multi storey.
    • There is/are 5 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 380cm x 400cm (12ft 6in x 13ft 1in).
    • The car park surface is tarmac.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
  • Comments
    • This venue has two car parks. The Town Hall multi-storey car park is located at the rear of the Town Hall. Designated parking is available on level 2.
    • Any one with a disabled badge can park for free anywhere in this carpark
    • This level opens directly onto the ground floor level of the Town Hall.
    • There are 3 designated parking bays available in front of the Town Hall next to the drop off area.

Parking (Open Air)

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • There is/are 5 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 305cm x 420cm (10ft x 13ft 9in).
    • The nearest designated bay is 11m (12yd 1in) from the main entrance.
    • The furthest designated bay is 21m (22yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is a designated drop off point.
    • The drop off point is located at the front of the venue.
  • Comments
    • The convenient dropoff point is located outside the main entrance.

Outside Access (The Boulevard)

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 210cm (6ft 11in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 110cm (3ft 7in) wide.

Outside Access (Multi-Storey Car Park)

  • This information is for the entrance located at the rear of the venue, on the first floor.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 152cm (4ft 12in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 132cm (4ft 4in) wide.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • The lighting levels are bright.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G - 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Comments
    • There are separate stairs available that access all levels of the Town Hall car park.

Lift (Multi-Storey Car Park)

  • There is a lift for public use.
  • The lift is located at the rear of the Town Hall.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is bright.
  • Comments
    • This lift accesses Levels G-1-2-3-4 of the car park.

Lift (Town Hall Lift)

  • There is a lift for public use.
  • The lift is located in the reception area.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G - 1.
  • The lift is 12m (13yd 4in) from the accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 100cm x 160cm (3ft 3in x 5ft 3in).
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is 50m (54yd 2ft) from the accessible entrance.
    • This accessible toilet is located on the ground floor at the rear of the venue.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 140cm x 250cm (4ft 7in x 8ft 2in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • The tap type is lever.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
  • Comments
    • Wall mounted and drop down rails are available.
    • There are also accessible toilets near to the lift on the first floor, serving the meeting rooms and Marriage Room.

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilets are available.
  • Access to Standard Female Toilet(s)
    • The female toilets are located at the rear of the venue.
    • The female toilets are 40m (44yd) from the accessible entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s)
    • The male toilets are located at the rear of the venue.
    • The male toilets are 40m (44yd) from the accessible entrance.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are bright.
  • Baby Change Facilities
    • Baby change facilities are not located within the venue.
  • Comments
    • There are also adapted toilets near to the lift on the first floor, serving the meeting rooms.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Comments
    • Staff are trained to take TypeTalk calls.