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Cross Keys (X-Keys)

Heavitree Road, Exeter, Devon, EX1 2LU

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Access Guide

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Introduction

  • Services / facilities within the building include X Keys café and informal meeting/social space.

Location

  • The venue is situated within the centre of the campus.
  • This venue is situated in St Luke's Campus.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Exeter Central.
  • There is a bus stop within 150m (164yds) of the venue.

Site/Campus Car Park

  • Car Park View
    • The car park is located at the front of St Luke's facing Heavitree Road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 1 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 290cm x 410cm (9ft 6in x 13ft 5in).
  • Charges and Restrictions View
    • This car park can be used by student permit holders.
    • There are no parking charges that apply on the day.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is level access to the car park from the main road and the building.
    • This car park is not clearly signposted from the buildings.
    • The nearest designated bay is 35m (38yd 10in) from the X-Keys accessible entrance.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are push pad activated.
    • The door(s) is / are single.
    • The width of the door opening is 97cm (3ft 2in).
  • Comments View
    • The entrance has two identical door leaves. The leaf to the left is automatic with a push pad and the separate leaf, to the right, is manual. The manual door is heavy.

Outside Access (Side Entrance, Stepped)

  • Entrance View
    • This information is for the entrance located at the left of the building.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 97cm (3ft 2in).
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 4 step(s) to access the entrance.
    • There is tactile paving at the top and bottom of the step(s).
    • The step(s) is / are clearly marked.
    • The step(s) is / are deep (18cm+).
    • The steps do have handrails.
    • The handrails are on both sides.

Eating and Drinking (X-Keys)

  • The following information is for the café.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 3m (3yd 10in) from the main entrance.
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals, snacks and drinks.
  • Comments View
    • The counters are on the ground floor but customers can take food and drinks to the first floor if they wish. Photographs 1-8 show the ground floor. Photographs 9-12 show the first floor.

Opening Times (X-Keys)

  • Monday 08:00 - 15:30.
  • Tuesday 08:00 - 15:30.
  • Wednesday 08:00 - 15:30.
  • Thursday 08:00 - 15:30.
  • Friday 08:00 - 15:30.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • Hot breakfast is served every day from 08:00-10:30 and hot lunches are served from 11;30-14;30 every day.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • The stairs are located to the right as you enter.
    • The stairs are approximately 22m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located to the right as you enter.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G and 1.
  • The weight limit for the lift is 500kg.
  • The lift is approximately 18m (19yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 87cm (2ft 10in).
  • The dimensions of the lift are 125cm x 160cm (4ft 1in x 5ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have a hearing enhancement system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.
  • Comments View
    • The door opens automatically towards you when the call button is pressed.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
    • This accessible toilet is located through the door at the rear of the cafe/bar.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 155cm x 215cm (5ft 1in x 7ft 1in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 86cm (2ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • The doorway leading to both the accessible toilet and standard toilets is 72cm wide.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are not Text Relay aware.
  • Plastic cups are available.
  • Plastic cutlery is not available.
  • Drinking straws are available on request.