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Cruddas Park Library

Cruddas Park Shopping Centre, Westmorland Road, Newcastle upon Tyne, NE4 7QY

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Access Guide

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Opening Times (Library)

  • Monday 10:00 - 12:30.
  • Monday 13:30 - 16:30.
  • Tuesday 10:00 - 12:30.
  • Tuesday 13:30 - 16:30.
  • Wednesday Closed.
  • Thursday 10:00 - 12:30.
  • Thursday 13:30 - 16:30.
  • Friday 10:00 - 12:30.
  • Friday 13:30 - 16:30.
  • Saturday 10:00 - 14:00.
  • Sunday Closed.

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Newcastle.
  • The nearest Metro Station is Central.

Parking (Cruddas Park Shopping Centre)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located surrounding the shopping centre.
    • The car park type is open air/surface.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 550cm (11ft 6in x 18ft 1in).
    • The nearest Blue Badge bay is 70m (76yd 1ft) from the library entrance.
    • The furthest Blue Badge bay is 75m (82yd 1in) from the library entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Library Entrance)

  • This information is for the entrance located within Cruddas Park Shopping Centre.
  • There is level access into the venue.
  • There are no doors at this entrance.

Reception

  • The desk/counter is 1m (3ft 3in) from the library entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • There is a touch screen.
  • The touch screen is not at a suitable height for a wheelchair user.
  • Comments View
    • The library has self-service machines.
    • The height to the top of the touch screen is 156cm.
    • The height to the scanner is 121cm.
    • The height to the coin slot is 121cm.
    • The height to the notes slot is 86cm.

Counter (Benefits Advice and Welfare Rights Service)

  • The counter is 9m (9yd 2ft) from the entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is low (76cm or below).
  • Lighting levels are medium.
  • Comments View
    • The counter is 72cm high.
  • Opening Times View
    • Monday Closed.
    • Tuesday Closed.
    • Wednesday Closed.
    • Thursday 10:00 - 12:30.
    • Friday Closed.
    • Saturday Closed.
    • Sunday Closed.

Inside Access

  • There is level access to the service(s).
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does not have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • A height adjustable chair is / are available.
  • Equipment available for people with a visual impairment includes Magnifying Software.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 14m (15yd 11in) from the library entrance.
    • The accessible toilet is located at the rear of the venue.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is push pad activated.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 144cm x 215cm (4ft 9in x 7ft 1in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • The accessible and standard toilets are located through a locked door.
    • A member of staff will unlock the door on request.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located at the rear of the building.
    • The female toilet(s) is/are approximately 14m (15yd 11in) from the library entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located at the rear of the building.
    • The male toilet(s) is/are approximately 12m (13yd 4in) from the library entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are medium.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are not available.